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Vista problems with SVW on version 6.3R2

zthiel_
Contributor

Vista problems with SVW on version 6.3R2

On sporadic Vista OS machines when a user is brought into the SVW they are not brought to the login page, instead they arebrought to the Remediation page. Anyone else seeing this?

All of my XP machines are AOK. First thought is was some type of AV Security suite causing a problem, but I have working and non working Vista machines running the same security suites.

Thoughts?

5 REPLIES 5
leberecht_
Not applicable

Re: Vista problems with SVW on version 6.3R2

I haven't seen that one, but it appears that the HostChecker is utterly broken with Vista/6.3R2.

Upon login it appears to launch, but according to task manager or process explorer doesn't really

do anything (JOHE.exe never launches). It either times out (connection loss) or sometimes

gets the user to the welcome page after 5 minutes+. The user event log shows no record of

any host checking happenin'. Had to roll back to 6.3R1.2...

ben_
Frequent Contributor

Re: Vista problems with SVW on version 6.3R2

Well for me the SVW works fine with Vista in this release, except that we face the problem for the need of admin credentials when running this stuff the very first time on a fresh installed vista machine as standard user.

Regarding your problem, does the remediation page show more poilicies than applicable for this realm?

The question why I ask is, we had / have the problem, but not on all PCs. If we set the startpage of the SVW as std (--) instead of setting the explicit one, inside the SVW we got a remediation pagedisplaying _all_ existing HC policies even if they were not relevant for this specific realm/role.

JTAC did not really find things, the solution is still to define the login page inside the SVW's config.

zthiel_
Contributor

Re: Vista problems with SVW on version 6.3R2

We do already have our start page defined in the SVW options rather than the default "--". The remediation page is not showing multiple policies.
Tessian_
Frequent Contributor

Re: Vista problems with SVW on version 6.3R2

You might want to roll back to 6.2 actually... I've been told the only reason really to run 6.3 is if you're using that new centralized Security management software Juniper released.

6.2 still appears to have some Host Checker issues (at least I've noticed it incorrectly enforcing HC policies against users it clearly shouldn't be) but it's definitely much more rare than what you're talking about. I'm running 6.2R2-1 and definitely have Vista users running HC without issue.

ben_
Frequent Contributor

Re: Vista problems with SVW on version 6.3R2

Regarding my problems with the SVW

- the loginpage thin --> Appears since 6.0

- Vista problem for non admin users -> since 6.2 (did not test this earlier)