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WSAM Takes Long Time to Connect

marcrp_
Contributor

WSAM Takes Long Time to Connect

Since upgrade to 6.4R1 on some PC's it takes a longtime for the WSAm client to ocnnect and turn blue (40 seconds).

I can't find a pattern. i.e. same OS or browser etc. Generally most PC's I've tried it on are OK but the odd few are having this problem.

Can anyone shed some light onto the problem?

Thanks,

5 REPLIES 5
marcrp_
Contributor

Re: WSAM Takes Long Time to Connect

Anybody got any ideas?
ruc_
Regular Contributor

Re: WSAM Takes Long Time to Connect

Can you attach the client side logs from one of the trouble PC's?
marcrp_
Contributor

Re: WSAM Takes Long Time to Connect

Here is the log from one of the problem PC's

juandrc_
Not applicable

Re: WSAM Takes Long Time to Connect

Hi, I have a IVE OS 6.4R2 and my problem is same.
speedygonzales_
New Contributor

Re: WSAM Takes Long Time to Connect

hi guys... we have exact the same problem with 6.4r2. Juniper released 6.5r1 which addresses this problem... I'll try to update and see if problem is fixed...

here an abstract from the release notes

Windows Secure Application Manager

WSAM unable to resolve non_FQDN hostnames (437505)

On Vista, when IVE is accessed with a FQDN, launching WSAM takes more than 30 seconds (462893)

Non_FQDN hostnames cannot be accessed after signing out and signing back in to the IVE (447824)