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Website Images not loading in Clientless VPN on PSA 3000 through web bookmarks

Occasional Visitor

Website Images not loading in Clientless VPN on PSA 3000 through web bookmarks

Hi

We have a PSA 3000. Some website images will not load when users log into our VPN via any clientless web bookmarks we create for them for external websites. The websites images load fine outside the VPN. Is there some setting in the PSA to fix this? Look, here is what happens when we visit google via clientless web bookmark - you can't see the google logo image! It's the same some but not all websites.

 

1 REPLY 1
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Moderator

Re: Website Images not loading in Clientless VPN on PSA 3000 through web bookmarks

Mostly, web ACL policy might be blocking external links which was used to host images. Do you see any logs like "Access blocked after DNS" under the user access logs (log/monitoring >> user access >> logs).

 

Please navigate to Users >> Resource policies >> Web >> Web ACL >> Add wildcard (*:*) for the desired user role.

PCS Expert
Pulse Connect Secure Certified Expert