I want to generate license keys for my PSA hosted in AWS and to do so I need a:
I went to Maintenance > Platform but I didn't find a Serial Number field there.
However, on the same page near the bottom is written "Licensed to XXXXX" so I figured this is the Hardware ID.
I am following this 2 KBs:
Solved! Go to Solution.
Virtual appliances will not have any serial number mapped, since we have to download the licenses using auth codes from the appliances. Licenses will be mapped to the Hardware ID of the VM.
Please refer to this KB article: https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB41030/ - How do I install a platform license or user license on PSA-V?
NOTE: While downloading the licenses, VPN server will try to contact a cloud licensing server (PCLS) to get the license keys. Hence, make sure that the VPN server is able to reach the PCLS. https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43708/
In https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB41030/, step 3: "enter the authentication (auth) code".
I'm stuck here cause I only have Authorization codes not Authentication codes. And like I said before, I saw a KB where in order to get auth. codes from authoriz., I need to have the serial number.