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Why is PDC's INTERNAL Host Checker NOT upgraded even though "Auto-Upgrade Host Checker" is enabled?

tnguyendoit
Contributor

Why is PDC's INTERNAL Host Checker NOT upgraded even though "Auto-Upgrade Host Checker" is enabled?

Question for Pulse Secure Support folks if they're around:

 

I am seeing this behavior on all Pulse Desktop Client (PDC) 9.1R12 connecting to an appliance running the latest Pulse Connect Secure (PCS) 9.1R14.1

 

So, when Pulse Desktop Client is installed on a Windows 10 endpoint, the INTERNAL Host Checker which came with the PDC installation is located here:

 

"C:\Program Files (x86)\Common Files\Pulse Secure\TNC Client Plugin"

 

However, even though the "Auto-Upgrade Host Checker" option is CHECKED/ENABLED on the appliance, when PDC 9.1R12 connects and establishes a VPN tunnel (full tunnel) with PCS 9.1R14.1 appliance, the files for that INTERNAL Host Checker in "C:\Program Files (x86)\Common Files\Pulse Secure\TNC Client Plugin" are never updated to the same version of Host Checker on the 9.1R14.1 appliance.

 

When I viewed "C:\Program Files (x86)\Common Files\Pulse Secure\TNC Client Plugin\versionInfo.ini", it still shows the original 9.1.10249 inside.

 

The question is:  Is the PDC's INTERNAL Host Checker which came with PDC installation and stored in "C:\Program Files (x86)\Common Files\Pulse Secure\TNC Client Plugin" supposed to be upgraded automatically when "Auto-Upgrade Host Checker" is ENABLED?  Or will it always stay the same version as originally came with the PDC installation?

 

NOTE:  Whereas the EXTERNAL Host Checker (invoked by browser) stored in "C:\Users\USERNAME\AppData\Roaming\Pulse Secure\Host Checker" upgraded to the new version (same as the one on the appliance) just fine.

Tags (2)
2 REPLIES 2
zanyterp
Moderator

Re: Why is PDC's INTERNAL Host Checker NOT upgraded even though "Auto-Upgrade Host Checker"

i believe it is not expected to upgrade. are you seeing successful connections?
r@yElr3y
Moderator

Re: Why is PDC's INTERNAL Host Checker NOT upgraded even though "Auto-Upgrade Host Checker&quot

@tnguyendoit It's a plugin which'll get upgraded only during a client upgrade.

PCS Expert
Pulse Connect Secure Certified Expert