Windows 10 Install Failing

[scoutcamper]

Hey everyone,

Need some help here. I am trying to install Pulse Secure on my Windows 10 laptop, and am having issues. Looking in my log bundle(which I will gladly send to whoever needs it) I see this is the error I am recieving:

[code]
FXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: Copied 'jnprns.inf' to driver store...
DIFXAPP: INFO: Copied 'jnprns.cat' to driver store...
DIFXAPP: INFO: Commiting queue...
DIFXAPP: INFO: Copied file: 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.sys' -> 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.sys'.
DIFXAPP: INFO: installing network driver 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'
DIFXAPP: ERROR: Error 0x80070005 encountered while installing the inf 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns'
DIFXAPP: ERROR: Failed to install the network driver INF C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643
DIFXAPP: ERROR: The driver installation failed. Attempting to undo system changes ... (Error code 0x643: Fatal error during installation.)
DIFXAPP: WARNING:We've waited a while for the services to get deleted, but they did not get deleted yet. Will prompt for reboot
DIFXAPP: INFO: Successfully removed '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}' from reference list of driver store entry ''
DIFXAPP: INFO: Driver Store entry '' removed.
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x643)
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.inf'
DIFXAPP: ERROR: InstallDriverPackages failed with error 0x643
DIFXAPP: RETURN: InstallDriverPackages() 1603 (0x643)
[/code]

Anyone have any ideas or help? Really trying to avoid reloading windows here.

[aforeman]

I am also getting an issue with pulse secure on windows 10.

I work with three clients and 1 uses the network connect and that gives me the issue the other two juniper terminal services and nothing.

[creimer]

We've had similar issues and have a ticket open with Pulse. We have seen an issue with both win7/win10 where virtual adapters are depleted causing either an install issue or connection issue with the Pulse client. Increase the value for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters to get around this.

[zanyterp]

What version of Pulse are you installing?

[BJ51]

I went to the Registry Field as Described below (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters) and was going to Increase the value to get around this problem with an ERROR when trying to install Pulse Secure on my Windows 10 Desktop BUT found there is NO MaxNumFilters entry, SO, what value should I Increase this to and Is It a DWord if I am going creat it? - BJ

[markusgrob]

I have the same problem after installing / reinstalling a few times, because after start I get a 1205 error.

Don't know what to do.

[zanyterp]

@BJ51: yes, it is a DWORD and it should be 14
if you copy the pulse secure folders from a working client to the failing client, does it connect?

[zanyterp]

@markusgrob: sorry to hear you are seeing this. can you open a case with our support team for further investigation

[JoseA]

Hello.

I'm facing the same problem wit no luck at all .  I also did the creation of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters registry entry, set to DWORD, and set value to 14, but no luck.

Did Pulse Secure support team found a solution for this ?

Thanks.