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Windows 10 Install Failing

Not applicable

Windows 10 Install Failing

Hey everyone,

Need some help here. I am trying to install Pulse Secure on my Windows 10 laptop, and am having issues. Looking in my log bundle(which I will gladly send to whoever needs it) I see this is the error I am recieving:

[code]
FXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: Copied 'jnprns.inf' to driver store...
DIFXAPP: INFO: Copied 'jnprns.cat' to driver store...
DIFXAPP: INFO: Commiting queue...
DIFXAPP: INFO: Copied file: 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.sys' -> 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.sys'.
DIFXAPP: INFO: installing network driver 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'
DIFXAPP: ERROR: Error 0x80070005 encountered while installing the inf 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns'
DIFXAPP: ERROR: Failed to install the network driver INF C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643
DIFXAPP: ERROR: The driver installation failed. Attempting to undo system changes ... (Error code 0x643: Fatal error during installation.)
DIFXAPP: WARNING:We've waited a while for the services to get deleted, but they did not get deleted yet. Will prompt for reboot
DIFXAPP: INFO: Successfully removed '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}' from reference list of driver store entry ''
DIFXAPP: INFO: Driver Store entry '' removed.
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x643)
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.inf'
DIFXAPP: ERROR: InstallDriverPackages failed with error 0x643
DIFXAPP: RETURN: InstallDriverPackages() 1603 (0x643)
[/code]

Anyone have any ideas or help? Really trying to avoid reloading windows here.
Tags (1)
8 REPLIES 8
Not applicable

Re: Windows 10 Install Failing

I am also getting an issue with pulse secure on windows 10.

I work with three clients and 1 uses the network connect and that gives me the issue the other two juniper terminal services and nothing.
New Contributor

Re: Windows 10 Install Failing

We've had similar issues and have a ticket open with Pulse. We have seen an issue with both win7/win10 where virtual adapters are depleted causing either an install issue or connection issue with the Pulse client. Increase the value for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters to get around this.
Moderator

Re: Windows 10 Install Failing

What version of Pulse are you installing?
New Contributor

Re: Windows 10 Install Failing

 
New Member

Re: Windows 10 Install Failing

I went to the Registry Field as Described below (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters) and was going to Increase the value to get around this problem with an ERROR when trying to install Pulse Secure on my Windows 10 Desktop BUT found there is NO MaxNumFilters entry, SO, what value should I Increase this to and Is It a DWord if I am going creat it? - BJ

Highlighted
New Member

Re: Windows 10 Install Failing

I have the same problem after installing / reinstalling a few times, because after start I get a 1205 error.

Don't know what to do.

Moderator

Re: Windows 10 Install Failing

@BJ51: yes, it is a DWORD and it should be 14
if you copy the pulse secure folders from a working client to the failing client, does it connect?
Moderator

Re: Windows 10 Install Failing

@markusgrob: sorry to hear you are seeing this. can you open a case with our support team for further investigation