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Windows 8 VPN error 720 after installing Junos Pulse Client

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New Contributor

Windows 8 VPN error 720 after installing Junos Pulse Client

After installing the Junos Pulse Client my PPTP VPN connections (using the default Windows 8 VPN client) aren't working anymore. I'm getting the famous 720 error.

 

After uninstalling the Junos client it's still failing. After a System Restore to a restorepoint before the Junos Pulse Client install it's working again.

 

Is there a solution to use both clients?

 

9 REPLIES 9
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Super Contributor

Re: Windows 8 VPN error 720 after installing Junos Pulse Client

Hi,

 

Opening a case with JTAC would be the best way forward for this as these clients should work together.

 

Regards,

Jay

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New Contributor

Re: Windows 8 VPN error 720 after installing Junos Pulse Client

Any luck to getting your issue resolved. I am having the same exact issue on two Windows 8 laptops.

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Contributor

Re: Windows 8 VPN error 720 after installing Junos Pulse Client


Seems like you are not the only ones with teh problem and the solutions appears to be the same. Rebuild the TCP stack and reinstall the WAN miniport drivers. Check out the following links.Juniper may have something on that so I would still say open a ticket with them, while you provide a workaround solution.
http://www.chicagotech.net/VPN/error720b.htm
http://social.technet.microsoft.com/Forums/windows/en-US/783d8384-8880-494b-b011-7cc85ec6919d/window...
http://techslate.net/windows-8-error-720-problem-with-connection/#.Ugsp5xyG0vo

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Not applicable

Re: Windows 8 VPN error 720 after installing Junos Pulse Client

Any luck to getting this issue resolved.

I am having the same exact issue on my Windows 8.

 

Does any one with Windows 8.1 has the same issue?

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New Contributor

Re: Windows 8 VPN error 720 after installing Junos Pulse Client

Tried everything that was posted on this thread with no avail. I really hope the techs from juniper can take a look into this issue and provide some soultions or a workaround.

 

The only method that has worked for me was to perform a fresh install of Windows 8 and to not install the junos pulse vpn client. With a fresh installation of Windows 8 the builtin vpn client works like a charm but as soon as the junos pulse vpn client is installed the 720 errors starts all over. 

 

 

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Respected Contributor

Re: Windows 8 VPN error 720 after installing Junos Pulse Client

What version of Pulse? Have you installed the MS hot fix for this? (I will have to look for the link on Monday & will post a follow-up later next week. Sorry!)
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New Contributor

Re: Windows 8 VPN error 720 after installing Junos Pulse Client

Do you have a link to the hotfix? Or another working solution?

 

All things I have tried aren't working.

 

My temporary solution is to make a restore point in Windows, install the Junos client and do my work and revert to the created restore point...

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Contributor

Re: Windows 8 VPN error 720 after installing Junos Pulse Client

I don't knw if it is possible that the two clients are conflicting? Is there a way to completely remove the Win 8 VPN client and see if that resolves the issue?

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Respected Contributor

Re: Windows 8 VPN error 720 after installing Junos Pulse Client

Sorry about the delay; try this:
http://support.microsoft.com/kb/2825160