I am attempting to use the WSAM, and I have not been able to successfully make a connection yet on one of my PC's. When the client launches to make the connection it is grayed out on the task bar and simply says "disconnected."
The PC is a windows 7 (enterprise) 64 bit OS
The client is Service Application Manager v188.8.131.52491
I am intiating the VPN connection via IE11.
If it helps, the general process is that I login into an online office portal, following successful login WSAM launches automatically. If connection is successful, then I just click on a link that takes me to the server via citrix. Although, of course the problem is I have not been able to make a successful VPN connection yet.
I have been able to make a successful VPN connection without an hiccup on my other PC which runs a windows 10 OS. Both of the PC's are on the same network, so I am hoping there is some sort of fix I am missing that I have not been able to find on here. So far I have verified that I have the KB3033929 security update installed, but I have not seen other fixes that were as specific.