cancel
Showing results for 
Search instead for 
Did you mean: 

Your computer's security is unsatisfactory

Occasional Visitor

Your computer's security is unsatisfactory

I am trying to connect with Junos Pulse 5.0.3 and Pulse secure 5.2.5 but I am getting this error:

 


Wait
Your computer's security is unsatisfactory

Your computer does not meet the following security requirements. Please follow the instructions below to fix these problems. When you are done click Retry. If you choose to Close without fixing these problems, you may not have access to all of your intranet servers.
 

1.hcp_1BPcertificate
 
Instructions:No instructions are available.
 
Reasons:No rules are configured for the Mac platform.

 

How can I fix this? I am using mac osx High Sierra.

3 REPLIES
New Contributor

Re: Your computer's security is unsatisfactory

forget high sierra -- only support windows platform since we can make money there

Highlighted
Super Contributor

Re: Your computer's security is unsatisfactory

You are getting this message from the "Host Checker" feature.  The specific rules here on what type of device is allowed to connect are setup by the IT group that runs the specific Pulse secure applicance you are connecting to.

 

It appears that IT group has chosen to deny access to any Apple OSX device.  You will need to open a ticket with their help desk and request they allow OSX connections.  Pulse Secure and host checker does support this but your particular team has chosen to deny the access for their own policy reasons.

 

Steve Puluka BSEET - IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP) - http://puluka.com/home
New Contributor

Re: Your computer's security is unsatisfactory

If you have Symantec antivirus, update the virus definitions and you should be able to log in pulse.  It works on our domain.  I get the exact error occasionally.