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can not connect corp vpn due to Connector_Check

New Member

can not connect corp vpn due to Connector_Check

 I can not connect to corp pulse secure vpn at home because host checker always show the error "

1.Connector_Check: 
Your computer is missing the connector required for the establishment of a VPN connection. Please visit your assigned VPN Setup page for further information."Because of  this error i can not visit login page and VPN Setup page .How should i do?

2 REPLIES 2
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Moderator
Moderator

Re: can not connect corp vpn due to Connector_Check

Hi @root1234,

 

Below error message was sent by the host checker and it seems that the error message is customized by your VPN administrator. Please get in touch with your VPN admin to know what the "Connector_Check" policy is checking for and why it might be failing on your machine.

 

PS. It can be anything like a file, registry value, Antivirus checks etc.

Moderator

Re: can not connect corp vpn due to Connector_Check

Unfortunately, as @Ray said, you need to check with your IT team on what is needed to pass the policy. it is possible that they do not allow non-corporate machines