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complete newbie - UK User getting "Error - enter an admin-provided URL or check your Internet cnctn

esmith
New Member

complete newbie - UK User getting "Error - enter an admin-provided URL or check your Internet cnctn

I imagine this is pretty elementary for most of you here, but I am completely new to the platform, so any troubleshooting hints would be appreciated. The user has is using a URL that is shared and working for other users, including me.... Could it be DNS-related? Not resolving to an IP address? Needing to upgrade to the latest release? 

Any suggested things to check?


1 REPLY 1
zanyterp
Moderator

Re: complete newbie - UK User getting "Error - enter an admin-provided URL or check your Intern

i haven't seen that one yet; however, i would guess it could be a dns issue or a typo in the url (either host and/or path)