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customer changed code signing certificate and nothing is working afterwards.

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Occasional Contributor

customer changed code signing certificate and nothing is working afterwards.

hello everyone,

 

next weird thing here...

 

the failure is like:

we set up a clientless customer.

after login, the user gets his weblinks on the ive.

one link leads to an java application server with oracle forms installed.

the customer clicks on the bookmark, internet explorer opens the next window.

this windows seems empty, but got a usual footer:"an installation of a activex management object via this website was blocked". (sadly its in german, hopefully i am near...)

the user click on [install] and windows uac come up: do you want to allow to this application from a unknown publisher to make changes to your computer.

customer clicks on [yes].

next and last message is from internet explorer: installation program for internet explorer add-ons - security warning: software is blocked, due to the publisher can not be checked/proved.

 

customer told, he only changed the code-singning certificate due to end of lifetime. since that, nothing is working anymore. we checked also the certificate-chain, which is fine.

we have already a expensive javasoft-signing certificate installed and checked also the path of the software and the server, but it still do not work.

 

 

thank you in advance.

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Occasional Contributor

Re: customer changed code signing certificate and nothing is working afterwards.

Hello,

 

thank you for reading.

 

meanwhile we got a solution.

we updated the java version on the client laptop.

 

happy weekend.

View solution in original post

1 REPLY 1
Highlighted
Occasional Contributor

Re: customer changed code signing certificate and nothing is working afterwards.

Hello,

 

thank you for reading.

 

meanwhile we got a solution.

we updated the java version on the client laptop.

 

happy weekend.

View solution in original post