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dsTermServ.exe has exited unexpectedly. Fatal Application Exit Windows 8.1

stine_
Super Contributor

Re: dsTermServ.exe has exited unexpectedly. Fatal Application Exit Windows 8.1

No it doesn't, but depending on the ratio between the number of bookmarks and number of users, it may be an easier fix than uninstalling all juniper (or whatever piece is actually affected by the latest windows update) software and reinstalling it.

gbert_
Not applicable

Re: dsTermServ.exe has exited unexpectedly. Fatal Application Exit Windows 8.1

Hi,  I just upgraded to Windows 8.1 and now am experiencing this problem.

 

Can someone post the specific steps for the workaround (changing to IP address) mentioned in this thread?  It would be a great help.

 

Thanks.

 

stine_
Super Contributor

Re: dsTermServ.exe has exited unexpectedly. Fatal Application Exit Windows 8.1

If you change the host from the dns name to the ip address in the terminal servcies bookmark, it should work.

 

I know that uninstall/reinstall of the juniper services on a Windows 7 client will fix it with no changes made on the SA/MAG box, but I don't know if this fix works on Windows 8.x

jayLaiz_
Super Contributor

Re: dsTermServ.exe has exited unexpectedly. Fatal Application Exit Windows 8.1

On the admin UI on the Juniper SA/MAG, navigate under Users >User roles > the role which uses terminal services and then under terminal sessions, you will see the RDP/terminal services bookmark, we can change it to ip address.

 

If user's have the option to add/edit terminal services bookmarks, they can add/edit a terminal services bookmark on the landing page of the user login page/home page

 

Regards,

Jay