dshostchecker.exe error after upgrade to 6.5R3.1

[hagbard_]

Dear all,

after upgrading to 6.5R3.1 I have a strange host checker error message (see attached file).

The error message is german. It says something like: "The application could not be started because of a misconfiguration. To solve the problem please reinstall the application."

I already tried this. However this problem returns after reinstallation. Its like an endless loop.

I also tried to remove all juniper components from the notebook - this does also not solved the issue.

Any help is greatly appreciated.

Thanks

[Jickfoo_]

Try manually installing Host Checker from the source code before logging in? Dont let it auto-install at login. (As a troubleshooting step)

[hagbard_]

I already tried this - but the problem ist still the same ;-(

[hagbard_]

i found out that the secure application manager and the network connect application show the same error message.

[Jickfoo_]

That seems like a Windows error to me. Are you sure you have rights to launch that ? Any messages in the Event Viewer ? Could Mcrapee or some other A/V program be blocking the .exe's from running ?

[hagbard_]

i was wrong about network connect - nc is working (but the user wont get it cause the hostchecker fails).

I definitive have admin rights

i will check the event viewer once more ...

thanks for your help

[hagbard_]

the event viewer says (translated): the dependent assembly Microsoft.VC80.crt could not be found. the referenced assembly is not installed on the computer

[Jickfoo_ · Accepted solution]

Try installing the C++ runtime version

You can read about the problem here:
http://tydbits.com/This-application-has-failed-to-start-because-the-application-configuration-is-inc...

You can download the runtime version here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displa...

[hagbard_]

Thanks Jickfoo for your help. This helped a lot!