hardware ID sa1000 & sa3000

[sangamc_]

I just bought a sa1000 and sa3000 from a company that is going out of business. they neglected to send the license info so i can use them. One of their engineers told me to send him the hardware ID's and he will send me the matching licenses from their inventory list. how do i obtain the hardware id #? i sent him all the info from the stickers on the device itself, but he told me that it wasnt everything he needed.

they have very old software version 3.2.1. if anyone can point me in the right direction that would be great

thanks

[zanyterp_]

There is no hardware ID until 5.1 (before then it was licensed to a company); the SA1000 & 3000 will support up to 6.0 only.

[muttbarker_]

Have you tried connecting a serial console to the box? I believe that you will see the hardware ID and serial number from there.

[sangamc_]

I used the console to check the devices out when we first recieved them. Un fortunately at no point during the boot process does it mention hardware ID. The menu that shows when the device is done booting also does not have any options that would get me that info. here is what i get from power on to final menu

PhoenixBI


+-------------------------------------------------------------------------+
| PhoenixBIOS Setup Utility |
| |
| CPU Type : Intel(R) Xeon(TM) CPU 1.80GHz |
| CPU Speed : 1.80 GHz System ROM : E56F - FFFF |
| System Memory : 640 KB BIOS Date : 06/24/03 |
| Extended Memory : 260608 KB |
| Shadow Ram : 384 KB COM Ports : 03F8 02F8 |
| L2 Cache : 512 KB LPT Ports : 0378 |
| Display Type : EGA \ VGA |

|
| Hard Disk 2 : None Diskette A : Disabled |
| Hard Disk 3 : None Diskette B : Disabled |
| |
| PCIX Slot 1/2/3 : 66MHz PCIX Slot 4 : 133MHz |
| PCIX Slot 5 : 133MHz PCIX Slot 6 : 133MHz |
+-------------------------------------------------------------------------+

Press Any Key to Continue

+-----------------------------------------+
| |
| LILO Boot Menu |
| |
|-----------------------------------------|
| | current | | |
| | factory-reset | | |
| | | | |
| | | | |
|--------------------|--------------------|
| Hit any key to cancel timeout 00:00 |
| Use <^v> arrow keys to make selection |
| Enter choice & options, hit CR to boot |
+-----------------------------------------+

Current version: 4.0Patch 1 Build 5871
Factory reset version: 4.0Patch 1 Build 5871

Hit [Tab] for choices, or wait for auto load.
Choose configuration to load:
Loading current.........

Starting system software version 4.0Patch 1 (build 5871)

E1000 driver loaded

About to boot as a stand-alone IVE.
Hit TAB for clustering options, wait or hit Enter to continue.....
Starting Core Services


Internal NIC: ....[Down code=0x1]

IVE Administration: https://<IVE-IP-ADDR>/admin or https://<IVE-DNS-NAME>/admin
System is now ready.

Press Enter to modify system settings.


Welcome to the NetScreen Serial Console!


Current version: 4.0Patch 1 (build 5871)
Reset version: 4.0Patch 1 (build 5871)

Please choose from among the following options:
1. View/set network settings (IP, netmask, gateway, link speed, DNS, WINS)
2. Create admin username and password
3. Display log
4. Ping to a server
5. Trace route to a server
6. Remove all static routes
7. Reboot IVE
8. toggle password protection for the console (Off)
9. Create a Super Admin session.
11. Print ARP Cache
12. Clear ARP Cache
13. Print Routing Table
Choice:

[muttbarker_]

Hmm - what about when you login to the box and go to the system / Settings / License tab - are there any refererences at the bottom of the page? Or anywhere on the page itself? In later versions of the software there is a "licensed to" value. and a licensing hardware ID value displayed on this page.

Also If I recall correctly - prior to 5.1 there may not have even been a hardware ID, or if it existed it was not used for licensing. Licensing was done based on the serial number on the box.

[sangamc_]

when i log into the web interface and go to system>settings>license tab there is very little information. i pasted what it shows me below:

No valid license detected on this machine. The machine is running in default mode with limited functionality. Please contact Neoteris on purchasing a license for this machine.

License Information
Please note that entering your license key signifies that you have read and agree to the terms described in the license agreement.

Company: License Key:

i clicked through all the tabs and still couldnt see anything related to the hardware id. if there is any were else i should check please let me know.

thanks

[muttbarker_ · Accepted solution]

From what I recall about the old code versions your licenses will be serial number based. I would suggest trying Juniper directly by placing a call to "Customer Care" through the JTAC phone number.

Message Edited by muttbarker on 09-14-2009 10:51 AM

[sangamc_]

i was hoping it wouldnt come down to calling Juniper. They are not very nice when it comes to EOL equipment and software. I think they prefer it if i spent the money and just bought the latest and greatest they have to offer. And for some equipment like the ns5gt, they wont even take the call !!

thanks for the help though. i needed to make sure that i covered all the angles for obtaining the hardward ID, and i believe we have. I will see about getting a newer software revision (maybe 6.x.x) in demo mode, and maybe ill be able to get the hardware id that way

[muttbarker_]

Good luck - just as a final fyi - the hardware ID shows up under more current code versions even if no license has been applied!

[Catalin_]

Hi, I have a SA1000 which hangs on boot, no matter which one I choose (current, rollback or factory reset ) and I cannot even see the license keys. The instalation or the harddrive seem to be bad.

This is how it looks like:

+++++++++++++++++++++++++++++DATA SKIPS++++++++++++++++++++++++++

+-----------------------------------------+
| |
| LILO 22.7 Boot Menu |
| |
|-----------------------------------------|
| | current | | |
| | rollback | | |
| | factory-reset | | |
| | | | |
|--------------------|--------------------|
| Hit any key to cancel timeout 00:05 |
| Use <^v> arrow keys to make selection |
| Enter choice & options, hit CR to boot |
+-----------------------------------------+

Welcome to IVE boot!
Current version: 6.0R1 Build 12023
Rollback version: 5.4R2.1 Build 11529
Factory reset version: 4.0Patch 1 Build 5871

Hit [Tab] for choices, or wait for auto load.
Choose configuration to load:

+++++++++++++++++++++++++++++DATA SKIPS++++++++++++++++++++++++++

Choosing "current" leads to a kernel panic and it will no go further. It looks like below:

+++++++++++++++++++++++++++++DATA SKIPS++++++++++++++++++++++++++

Rollback version: 5.4R2.1 Build 11529
Factory reset versioOops: 0000 [#1]
PREEMPT SMP sion: 5.4R2.1 Build 11529
Modules linked in:ion: 4.0Patch 1 Build 5871
CPU: 0
EIP: 0060:[<c020691e>] Not tainted VLI
EFLAGS: 00010246 (2.6.11.1) for auto load.
EIP is at loop_setup_root+0x1ae/0x437
eax: c031cdf0 ebx: c041ed1c ecx: fffffffa edx: fffffffa
esi: f7e65400 edi: 00000008 ebp: c1b41fc8 esp: c1b41eb8
ds: 007b es: 007b ss: 0068
Process swapper (pid: 1, threadinfo=c1b40000 task=c1b1da60)
Stack: 00000000 c0165186 c1b88830 002968b1 c1b87001 00000001 c1b88830 c1b41ee8
c01509fd c1b89ea0 00000000 00000003 c1b41ef8 c1b89fd4 00000003 c1b89ea0
00000246 c1b89ea0 c1b15830 c1b87000 c1b41f1c c0164108 c1b41f30 c1b87000
Call Trace:
[<c0103845>] show_stack+0x75/0x90
[<c010399f>] show_registers+0x11f/0x190
[<c0103b87>] die+0xe7/0x180
[<c010ee22>] do_page_fault+0x412/0x6b3
[<c01034bb>] error_code+0x2b/0x30
[<c03bb19d>] prepare_namespace+0x1d/0x110
[<c0100446>] init+0x116/0x130
[<c0100789>] kernel_thread_helper+0x5/0xc
Code: 00 00 00 ba 02 00 00 00 a1 34 d1 41 c0 e8 1b f7 f4 ff 89 86 d8 00 00 00 50 68 f0 cd 31 c0 e8 0a 27 f1 ff 8b 96 d8 00 00 00 58 59 <8b> 42 60 85 c0 0f 85 18 02 00 00 8b 86 08 01 00 00 ba 10 4a 20
<0>Kernel panic - not syncing: Attempted to kill init!
+++++++++++++++++++++++++++++DATA SKIPS++++++++++++++++++++++++++

I would like to revive this box and use it in my lab. Is there anyway I can do that. Obviously SA1000 is EOL/EOS and I cannot call JTAC for support.

I want to be able to boot from a CD and reload the OS or find the license keys and then re-install the OS.

Thank you,

Catalin