iOS Junos Pulse - Unable to select certification

[GraffitiKnight_]

I'm trying to get our iOS working with our Juniper SA2500. I've loaded both a machine and user certificate from Active Directory on the iPad, in addition to our root CA certificate.

In the Pulse add, when I press on Certificate all that appears is the word "Label" in red text. None of the certificates are listed. In iOS Settings > General > Profiles, I do see the listed certificates that I've installed.

Any help would be appreciated.

Thanks

[zanyterp_]

Do you see a different behavior after installing the cert with iPhone configuration utility?

[GraffitiKnight_]

I created the cert and exported it with the private key, and then emailed the certificate to the device.

[GraffitiKnight_]

Enhanced Key Usage:

Client Authentication (1.3.6.1.5.5.7.3.2)

Secure Email (1.3.6.1.5.5.7.3.4)

Encrypting File System (1.3.6.1.4.1.311.10.3.4)

Key Usage:

Digital Signature, Key Encipherment (a0)

I do not have a JTAC case open.

[GraffitiKnight_]

I've created a case (2013-1112-0741) and attached the certificate. The Certificates option in Pulse just has the word "Label" in red text.

[EDIT] Added screenshot

Attachments:

screenshot.jpg ‏240 KB

[Kita_]

How were the certificates loaded to the ios device? All certs should appear as a option in pulse. The only reason I can think why they would not is only the public key was loaded from the iPhone configuration utility.

Export the certificate with the private key (should be a p12 or PFX) then reload the certificate again on the ios device

[Kita_]

What is the key usage on the certificate?  Is it valid for client authentication?  Do you have a open case with JTAC so I can review the public key of the certificate you are trying to use?

[Kita_]

It looks like it has the right key usages.  Can you take some screenshots of what appears in the Certificate options within Pulse app?  I would suggest opening a case as well so we can review the Pulse logs and public key of the certificate to get a better understanding why the Pulse app does not recognize your certificate.