ipad junos login

[scoutt_]

I have read a vew KB's like the following

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=TN211

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB22244

And the logs show the user signs in but logged out 7 seconds later. The ipad says login was aborted. Now, we can login with Safari but as soon as VPN is selected it gets the same error. I am running 7.1R5 on a SA2500

Info	AUT22673	2012-02-15 15:33:23 - ive - [64.13.95.100] Domain\User(ipad)[ipad] - Logout from 64.13.95.100 (session:00000000)
Info	AUT22670	2012-02-15 15:33:12 - ive - [64.13.95.100] Domain\User(ipad)[ipad] - Login succeeded for AD.JACKSONCOUNTY.ORG\costelme/ipad (session:00000000) from 64.13.95.100.
Info	AUT24326	2012-02-15 15:33:12 - ive - [64.13.95.100] Domain\user(ipad)[] - Primary authentication successful for AD.JACKSONCOUNTY.ORG\costelme/AD1 from 64.13.95.100
Info	AUT23278	2012-02-15 15:33:12 - ive - [64.13.95.100] costelme(ipad)[] - User Limit realm restrictions successfully passed for costelme/ipad
Info	AUT23278	2012-02-15 15:33:12 - ive - [64.13.95.100] costelme(ipad)[] - Browser realm restrictions successfully passed for costelme/ipad

[SHKM_]

Hi Scoutt,

Is it only happening with one iPad or more then one iPad / iPhone? We need to look at,

- iPad Pulse logs

- SA user access, event log

- Policy trace

to identify the cause. Please share above files to Jtac via case to analyze.

Thanks,

Suresh

[scoutt_]

It happens to all of them. case has been created. Thank you

[SHKM_ · Accepted solution]

This issue has been solved by adding default IP filter setting under

System > Network > Network connect

- The default value is *

- This filter setting is ment for clustered SA devices

If the SA is a standalone node, leave the default * value.

Thanks,

Suresh