we have 2 citrix farms in our backend (one metaframe xp and the other xenapp 4.5 - 5.0)
For both we use listed applications.
When launching an app from the metaframe everything works fine
but when launching an app from the new environment we receive an error message:
"you do not have the proper encryption level to access this session"
Does anyone know what's happening here?
I found the following in the net...Citrix Server Farm Error: "You do not have the proper encryption level to access this Session."
The Citrix server requires 128 bit encryption. If your Citrix client is not set to use 128 bit encryption, you will receive the following message when you attempt to login:
To verify or update the encryption level, follow these steps:
But I don't know how you can cope this with the ssl vpn box.
Hi, I have the same issue with citrix listed applications (Metaframe 4.0) and was working on that with Juniper's support for over 3 weeks now. After hours of phone calls, collecting all possible dumps, logs and screenshots, uploading megs of information to Juniper (that guy at juniper really worked hard to get into it) they finally told me that there is probably an issue with Citrix if you use mandatory 128bit encryption on citrix side. They asked me to uncheck the "mandatory" checkbox on citrix serverside, because there are no options to change any settings on IVE side..
However I could not test that advisory yet due to other projects but i will soon check it out...., maybe you try and give a feedback, too.
Since I opened this Case this behaviour should be a known issue and i believe to remember that they told me that it will "maybe" fixed with 6.3R5 and 6.5R1..., no word about 6.4Rxxx
maybe this Information is helpful
You can also use a java applet for the connection and add encryption level in the html-code
From ICA java admin guide:
The level of ICA encryption to use for an ICA connection.
Values are as follows:
0 = No encryption, 1 = basic encryption, 2 = RC5 128-bit
encryption during authentication only, 5 = RC5 128-bit
The default value is 1.