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logging on to domain through Network Connect/GINA fails - can't see domain

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New Contributor

logging on to domain through Network Connect/GINA fails - can't see domain

Hi everyone,

I am attempting to have my remote users log on to our domain. I have installed network connect with GINA and when they go to log in, Network Connect launches and establishes a connection to my SA 700. However, when it comes time for the domain user credentials to be processed, Windows informs me that it is unable to see my domain. I ran in to this issue with my old Cisco VPN concentrator, but fixed it with an lmhosts file. Unfortunately, this does not seem to fix this issue with Network Connect. Any ideas on what could be wrong?

Thank you in advance.

1 REPLY 1
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Contributor

Re: logging on to domain through Network Connect/GINA fails - can't see domain

Make sure under System-->Network-->Overview you have listed all the domains in question.

If you still have trouble then you may want to take an internal port TCP Dump while trying login on the client.

Start the dump prior to signing in. This may give you some clues. Otherwise, you should open a support case.