not able to use Pulse on LAN

[Z01CBALA]

hello,

 using Pulse Secure from home network is not working, if laptop is connected on LAN: establishing connection to work server (https://sa-eu.decathlon.net/global) takes longer then usual, then connected for a short time, thne in a end got disconnected (after 1-2 minutes)

 if switching network connection to any Wi Fi from, any random provider, or hotspot from mobile operator via sim - is working ok

do you have any tip for this? how could Pulse be used on LAN connection

[zanyterp]

from a technical perspective, it should be working using wired or wireless connections
from a corp-managed perspective, it is possible it was disabled for some reason (or you have found a new way for it to fail)
i would suggest opening a case with our support team for further investigation

[Z01CBALA]

i m the support, and we don tunderstand why is this? it should work with both

maybe a configuration on his home network,

thanks anyway zanyterp

[zanyterp]

it could be an issue on his network or it could be something erroneous on the Pulse client
what are you seeing around the failure time? is there a message about losing connectivity? does the LAN connection fail _only_ at home or does it fail at other locations as well (e.g. library, office, a friend's house)?