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pulse secure setup failed to download the application

techsupport01
Not applicable

pulse secure setup failed to download the application

Every time I run pulse I get the error "pulse secure setup failed to download the application".. How do I fix this? It still connects to the VPN but I receive the error. Thanks!
6 REPLIES 6
kita
Regular Contributor

Re: pulse secure setup failed to download the application

Do you know what software version is running on the PCS (formerly known as SA) device? Also, are you running installer service on the end user machine?
zanyterp
Moderator

Re: pulse secure setup failed to download the application

Do you see it happen twice (once for ActiveX and once for Java) or only once?
If you remove the existing setup client (either Juniper Networks or Pulse Secure) does the issue resolve when you next reconnect?
BP
Not applicable

Re: pulse secure setup failed to download the application

We are having the exact same issue with one of our deployments. Not for every user. Just for some.
davidk
New Member

Re: pulse secure setup failed to download the application

FWIW, I was running the pre-installed Installer Service at 7.3 code level.
When connecting to 8.1r4 PCS with FF ESR, I received two of these notification boxes before the confirmation to run Host Checker and another five after before continuing to the bookmarks page.
After uninstalling 7.3 Installer Service and installing 8.1.37085, I no longer encountered the error popups.
Olivn
Occasional Contributor

Re: pulse secure setup failed to download the application

Should be fixed in 8.1R4.1

Problems Resolved in 8.1R4.1 Release
PRS-329631 :If JIS is installed, after upgrade, user sees popup error while downloading setup client.
geron3
New Member

Re: pulse secure setup failed to download the application

how can i install the 8.1R4.1??????