I am trying to RDC via Pulse Secure Application Launcher. I keep getting
"Pulse Secure Application Launcher failed to load Java. Please install correct JRE version."
I am running macOS 11.0.0
Java is installed, is on my path, and JAVA_HOME is set
[email protected] ~ % java -version openjdk version "1.8.0_275" OpenJDK Runtime Environment (Zulu 220.127.116.113-CA-macos-aarch64) (build 1.8.0_275-b01) OpenJDK 64-Bit Server VM (Zulu 18.104.22.1683-CA-macos-aarch64) (build 25.275-b01, mixed mode) [email protected] ~ % echo $JAVA_HOME /Users/michael/java/jdk8/zulu22.214.171.1243-ca-jdk8.0.275-macos_aarch64/bin/
Where is Pulse trying to find Java? Are there any logs I can view?
I have seen https://community.pulsesecure.net/t5/Pulse-Connect-Secure/MacOS-10-14-unable-to-connect-in-need-of-c... but unfortunately it is not useful, since Java is installed
I don't know if it is the same issue, but I know there is an ongoing issue with the latest version of the JRE 271, and PAL only works for me if I revert back to JRE 251 (still with some issues like random crashes, and does not work on multiple monitors). This is a two month old issue, but Pulse has not done anything about it to my knowledge.
@michael92 Please review the PulseApplicationLauncher.log and check the function which is failing. Launcher log should be in ~/Library/Logs directory.
How can I send the application logs privately? I don't want to post it in the message board since it is public.
I'm having this problem as well. I have not been able to get Pulse to launch at all.