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"Your security device is blocked"

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Occasional Visitor

"Your security device is blocked"

I'm getting this error message every time I try to login to my VPN.  My PIN expires in 09/2021, so I know that's not the issue.  I tried to renew my certificate but it requires my PIN, and says the same thing.  Any help?

 

Screenshot is here.  https://imgur.com/a/gyDP7Fq

 

thank you!

1 REPLY 1
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Moderator

Re: "Your security device is blocked"

@cartmancakes Message is coming from Windows 10 not Pulse Client, please check with your IT helpdesk regarding this issue.

PCS Expert
Pulse Connect Secure Certified Expert