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save password pulse windows client SA

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Contributor

save password pulse windows client SA

I've enabled the option to save the password for the pulse client on the SA. This seems to work some of the times (when doing restart) but when clicking "sign out" on the web portal (realm) then user is prompted again for credentials after a restart.

Can any one explain why it would not save credetials after doing a sign out on realm?

3 REPLIES 3
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Contributor

Re: save password pulse windows client SA

To clarify. Pulse saved password seems to be cleared after logging in again to the web portal (realm).

Password saved:

1. Logon to pulse

2. save password

3. disconnect

4. pulse login again without need to enter credentials

Password not saved:

1. Logon to pulse

2. save password

3 Logon to portal (realm)

4. (Pulse is disconnecting and auto login again)

5. disconnect pulse

6. login pulse -> asked for credentials.

Any idea why this may happen?

-JH

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Frequent Contributor

Re: save password pulse windows client SA

Why would anyone want to save the password? Is there a good reason for this?

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Respected Contributor

Re: save password pulse windows client SA

Are you logging in to the sane realm& role I both instances? If yes, sounds like something is amiss; if no, that may be expected. In either case you may benefit from a JTAC case to confirm.