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strange behavior in session option for newly created role

dtlam76_
Contributor

strange behavior in session option for newly created role

Platform: SA6500

System Ver: 7.1R2 (Build 18193)

Customer request: timeout value for idle sessions in role to be 30 min and reminder time every 10 min

Summary of issue:

This is the only role in the realm that  I've created for this subset of users. All session options are left at default. The problem is that after the alotted idle time the browser pops up with a session extend request and so does NC with a counter to count down time before being timed out.

The problem is that after the time expires nothing happens the session still remains connected and the NC timer starts all over again. 

This is not the result that I am looking for. Why doesnt NC disconnect the session? I am also opening up a ticket with the TAC to investigate this.