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unable to connect with Pulse Secure client

New Contributor

unable to connect with Pulse Secure client

I was using the Windows PS client successfully until an upgrade to the client was installed. Now, as soon as I launch the client, it immediately goes to "Waiting for network" and stays there. I never even get prompted for credentials. The current version is 9.1.4 (1955)

I have uninstalled and reinstalled several times and still nothing. Any help is greatly appreciated

5 REPLIES 5
Moderator

Re: unable to connect with Pulse Secure client

@ccoates I had problem once in my Windows 7, rebooting the machine does fix it.

PCS Expert
Pulse Connect Secure Certified Expert
New Contributor

Re: unable to connect with Pulse Secure client


@ccoates wrote:

I was using the Windows PS client successfully until an upgrade to the client was installed. Now, as soon as I launch the client, it immediately goes to "Waiting for network" and stays there. I never even get prompted for credentials. The current version is 9.1.4 (1955)

I have uninstalled and reinstalled several times and still nothing. Any help is greatly appreciated



I have rebooted, uninstalled and rebooted many times and the problem remains

Tags (1)
Moderator

Re: unable to connect with Pulse Secure client

Can you please check if you face the same issue with 9.1R5 client?

PCS Expert
Pulse Connect Secure Certified Expert
New Contributor

Re: unable to connect with Pulse Secure client

Any solution on this ?

 

I am using Pulse secure 9.1.2 on windows10.

I am facing same issue and unable to connect to vpn. I am also not being prompted for credentials.

Any help would be appreciated.

 

Thanks.

Amey Patil

Moderator

Re: unable to connect with Pulse Secure client

@ameypatil Please try to repair the Pulse Client installation and try again. Search for "Repair Pulse Secure" program on your machine and execute it.

 

Can you access the VPN URL through the web browser?

PCS Expert
Pulse Connect Secure Certified Expert