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xenapp over portal? Require SAM?

SOLVED
imanenvoy_
Contributor

xenapp over portal? Require SAM?

I'm trying to get a xenapp setup to work, I get the citrix login and the applications page but when I try to start an application it always tells me "Cannot connect to the Citrix XenApp server. There is no Citrix Xenapp server configured on the specified address".

To me it appears the Citrix piece on the PC is trying to connect outside of the portal so it's not using that 'tunnel'.

If I use SAM it works.

Thanks all.

1 ACCEPTED SOLUTION

Accepted Solutions
zanyterp_
Respected Contributor

Re: xenapp over portal? Require SAM?

Do you have the java ICA client installed in your Citrix server AND the client? Based strictly on the description of behavior, your server is not configured to use the JICA client but is expecting to use the client in your pc. To do this, you will need to use the non-java client option (3rd radio button) and then choose "client connects over CTS" for the juniper citrix proxy (if you don't want to use a SAM).

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6 REPLIES 6
zanyterp_
Respected Contributor

Re: xenapp over portal? Require SAM?

What option did you choose for capturing the Citrix traffic in your web resource profile? (if you did not configure access through the web profile option OR the VDI profile, it will require sam/pulse/network connect)
imanenvoy_
Contributor

Re: xenapp over portal? Require SAM?

I've got a resource profile type of citrix web interface/JICA

Using Java ICA Client with Web Interface(NFuse)

Nfuse 5.2 and above

For the metaframe servers I have the entire /16 network set

For Web Access Control I have the entire /16 set

using the /16 to eliminate the problem being a rights issue.

Does that answer your question/make sense?

zanyterp_
Respected Contributor

Re: xenapp over portal? Require SAM?

Do you have the java ICA client installed in your Citrix server AND the client? Based strictly on the description of behavior, your server is not configured to use the JICA client but is expecting to use the client in your pc. To do this, you will need to use the non-java client option (3rd radio button) and then choose "client connects over CTS" for the juniper citrix proxy (if you don't want to use a SAM).
imanenvoy_
Contributor

Re: xenapp over portal? Require SAM?

Thanks! Trying the non-Java ICA with CTS client worked and resolved my original issue.

But I have some users that will will using OSX. Is there a way I can determine on my own if the Java ICA client is installed on the Citrix server? I'm working/testing with a different group, so tracking down and getting an answer from the citrix group may be a time suck.

zanyterp_
Respected Contributor

Re: xenapp over portal? Require SAM?

No, there is not.
You would have to have 2 roles & 1 bookmark for each. Your best bet would be to setup Network. Connect or Pulse to allow the connection to the servers (my understanding is that special config is needed for use of JICA)
imanenvoy_
Contributor

Re: xenapp over portal? Require SAM?

thanks for the help. Links work fine on OSX if I start NC first. I think that's just the way it's going to have to stay.