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Client disconnect when another user disconnect RDP session from server

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New Contributor

Client disconnect when another user disconnect RDP session from server

Hi, I have an issue with Pulse Secure client on Windows Server. When some user with a remote desktop session disconnects, client disconnects too, even if the connection was opened by another user.

 

This is the situation:

 

-If I connect through remote desktop, connect pulse secure client to a VPN and disconnect my remote desktop, pulse secure doesn't disconnect. I can connect after some time and client is still connected.

 

-If another different user connect through remote desktop and disconnect, pulse secure disconnect from VPN too.

 

I have seen that if you open pulse secure window in two different remote desktop sessions, if one of the user connect to a VPN, the other user see it too.

If I just have one session open on server, I don't have any problem. But If i have two sessión and one of them disconnects remote desktop, pulse secure connection is dropped, even if the user session is not the user that connected pulse secure.

 

Do you know how to fix the problem?

 

Thanks