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Client only works first connection of the day, everything connect after only connects no traffic.

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New Contributor

Client only works first connection of the day, everything connect after only connects no traffic.

I currently use pulse secure 9.0.2 to connect to a Juniper SRX located at an office.  There is nothing wrong with the config on the router. 

 

The first connection always works, i can access the resources behind the VPN, and remote into other areas from within the network.

 

Every connection after that connects and i get my usual IP address. But there is no traffic.  I cannot access anything within the network i was literally just connected to through the client.  Only bytes in and out are my attempts to ping different points in the network.  Always receive a time out.

 

If i uninstall and re-install the pulse secure, it works just fine for the first connection only.  Cycle repeats.

 

I tried the repair app and it rebooted my computer. Once rebooted, i can connect and access resources. I disconnect and try again, completely exit client and try to reconnect. Once again i cannot access anything.

 

Are there any fixes, workarounds for this?  I cannot pass this on to remote workers in the state this software is in.  anyone else run into this?

6 REPLIES 6
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New Contributor

Re: Client only works first connection of the day, everything connect after only connects no traffic

I also tried just restarting my computer.  That also works, it allows the first connection. Now, the second connect allows me to access resources, really weird (its the first time it has done that in 2 weeks).  I am going to check if maybe the adapter hangs after the disconnect.

 

caveat, my session duration is awlays 17794 days and change with time remaining at 0 seconds.

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New Contributor

Re: Client only works first connection of the day, everything connect after only connects no traffic

3rd disconnect/reconnect try resulted in no access to resources.  I also disabled the Juniper adapter and re-enabled it with no joy.  Restarting computer.  It looks like to have the remote workers just never disconnect. I was just hoping to not have to buy more VPN licenses, ugh.

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Visitor

Re: Client only works first connection of the day, everything connect after only connects no traffic

I am also facing the same issue. The first time I am able to connect. But if I disconnect and try second or third time it does not connect and throws 1205 error. If I restart the PPC then only it works. I am using Windows 10.

 

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Moderator

Re: Client only works first connection of the day, everything connect after only connects no traffic

Hello @krishkn,

The issue that you're describing is different than what was discussed in this post. Smiley Happy

Nevertheless, please run the following command and PM me the output file.

Open CMD as admin and type "pnputil /enum-drivers >> C:\drivers.txt" (without quotes)

Upon execution, you will find the drivers.txt under C: drive.

Thanks,
Ray.
PCS Expert
Pulse Connect Secure Certified Expert
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New Member

Re: Client only works first connection of the day, everything connect after only connects no traffic

Hello,

 

I seem to be having the same issue as @krishkn any help would be great 

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Moderator

Re: Client only works first connection of the day, everything connect after only connects no traffic

Please run the following command and PM me the output file.

Open CMD as admin and type pnputil /enum-drivers >> Copy all the output to a text file and share it for review.

PCS Expert
Pulse Connect Secure Certified Expert