Connect Request taking so long

[Ichsani]

Hi,

We have problem about pulse secure client on windows and macOS.
When we try to connect VPN using pulse secure client by manual connection, it is in state "connect request" but taking so long and stuck at that state.
we need to restart the service in task manager and trying to reconnect, its works, but the lay user will find difficult to done that. There is no problem with authentication method since we have tried the browser and mobile smoothly.

Is there any bug or performance issue causing pulse secure client in "connect request" state taking so long?
is there any solution or suggestion to solve the issue?

Thank you
Hafid

[zanyterp]

what version are you using?
do you have a proxy defined in IE that traffic needs to be parsed through prior to connecting? If yes, can you test with 5.3R2?

[danielao]

I am having a similar problem while using pulse secure client (Version 5.3.2 (903)). It takes around 20 sec to prompt username/password dialog box after clicking the "connect" button. No such problem was found when using Junos Pulse Client.

[danielao]

00458,09 2017/10/04 17:29:29.431 4 daniel.ao Pulse.exe Pulse p5724 t1660 UiModelListener.cpp:326 - 'JamUI' CConnectionInfo(ive:864c67de7f67da45a2176439aeb3197d) type: ive, id: 864c67de7f67da45a2176439aeb3197d, friendly-name: PSA, url: https://ra.galaxyentertainment.com/, control: Connect, controllable: true, ssid: NULL, source: user, priority: 0, network-type: Unknown, preferred-network: false, signal: 0, network-provider: NULL, provider: NULL, connection: NULL
00201,09 2017/10/04 17:29:29.431 3 daniel.ao Pulse.exe Pulse p5724 t1660 JamConnectionModel.cpp:586 - 'JamUI' Notification of updated or new connection from store: 'PSA' (ive:864c67de7f67da45a2176439aeb3197d)
00188,09 2017/10/04 17:29:29.431 4 daniel.ao Pulse.exe Pulse p5724 t1660 CaptivePortalBrowser.cpp:150 - 'JamUI' Connection 864c67de7f67da45a2176439aeb3197d state change: state=0, captive portal=0
00172,09 2017/10/04 17:29:29.431 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 tB88 ConnectionStoreService.cpp:765 - 'ConnectionStoreService' getAttribute machine:settings
00135,09 2017/10/04 17:29:29.431 4 daniel.ao Pulse.exe Pulse p5724 t1660 CaptivePortalBrowser.cpp:320 - 'JamUI' Embedded browser is enabled: 0
00154,09 2017/10/04 17:29:29.431 4 daniel.ao Pulse.exe Pulse p5724 t1660 CaptivePortalBrowser.cpp:154 - 'JamUI' Embedded browser is not enabled - ignoring update
00130,09 2017/10/04 17:29:29.431 4 daniel.ao Pulse.exe Pulse p5724 t1660 CaptivePortalBrowser.cpp:273 - 'JamUI' Stopping embedded browser
00135,09 2017/10/04 17:29:29.431 4 daniel.ao Pulse.exe Pulse p5724 t1660 DialogManager.cpp:2176 - 'MJT' DialogManager:nJamConnectionModified
00177,09 2017/10/04 17:29:29.431 4 daniel.ao Pulse.exe Pulse p5724 t1660 DialogManager.cpp:2185 - 'MJT' DialogManager:nJamConnectionModified - !pItem->ShouldShowRemediationProgress()
00164,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C iveConnMethod.cpp:79 - 'iveConnectionMethod' DSAccessPluginInit: Flags 0x1
00160,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C iveConnMethod.cpp:134 - 'NotifyService' return plugin class factory...
00159,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C connMethod.cpp:17 - 'iveConnectionMethod' iveConnectionMethod created
00162,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe dsAccessService p1856 t1C7C accessService.cpp:412 - 'AccessService' notify plugin iveAccessMethod loaded
00177,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe UiModel p1856 t1C7C ServiceListener.cpp:35 - 'UiModel' CServiceEventsListener:nPluginLoaded(pszName(iveAccessMethod))
00210,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionEntry.cpp:120 - 'ConnectionManager' lockDueToVPNOnlyAccess: 0, lockDownEnabledDueToBlockTrafficOnVPNDisconnect 0
00222,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionEntry.cpp:498 - 'ConnectionManager' connecting ive:864c67de7f67da45a2176439aeb3197d, reason: user start/stop, identity: user
00180,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe dsAccessService p1856 t1C7C accessService.cpp:212 - 'AccessService' creating instance on service ConnectionStoreService...
00192,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C accessMonitorablePlugin.cpp:20 - 'PluginMonitor' Can't subscribe to plugin monitoring, code 0x80004002
00158,09 2017/10/04 17:29:29.446 5 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C context.cpp:85 - 'IpcContext' created impersonation token 0x00000574
00158,09 2017/10/04 17:29:29.446 5 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C context.cpp:85 - 'IpcContext' created impersonation token 0x000007B0
00200,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C connInstance.cpp:206 - 'iveConnectionMethod' iveConnectionInstance::Connect(:864c67de7f67da45a2176439aeb3197d)
00173,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1C7C ConnectionStoreService.cpp:765 - 'ConnectionStoreService' getAttribute machine:settings
00209,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1C7C ConnectionStoreService.cpp:866 - 'ConnectionStoreService' getConnectionInfoWithContext ive:864c67de7f67da45a2176439aeb3197d
00205,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C ChannelConnectionInfo.cpp:111 - 'iveConnectionMethod' initPreconfig with uri: "https://ra.galaxyentertainment.com/"
00215,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C ChannelConnectionInfo.cpp:339 - 'iveConnectionMethod' dump [preconfig list] id 864c67de7f67da45a2176439aeb3197d last 0 rand 0
00195,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C ChannelConnectionInfo.cpp:355 - 'iveConnectionMethod' dump uri list: https://ra.galaxyentertainment.com/
00206,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C ChannelConnectionInfo.cpp:339 - 'iveConnectionMethod' dump [final] id 864c67de7f67da45a2176439aeb3197d last 0 rand 0
00195,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1C7C ChannelConnectionInfo.cpp:355 - 'iveConnectionMethod' dump uri list: https://ra.galaxyentertainment.com/
00196,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1C7C ConnectionStoreService.cpp:807 - 'ConnectionStoreService' deleteAttribute ive:864c67de7f67da45a2176439aeb3197d
00245,09 2017/10/04 17:29:29.446 2 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1C7C ConnectionStoreService.cpp:833 - 'ConnectionStoreService' deleteAttribute - bad attribute name ive:864c67de7f67da45a2176439aeb3197d uri-node>last-connected-uri
00144,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe dsAccessService p1856 t1C7C dsaccessworkqueue.cpp:185 - 'WorkQueue' Queued work unit 0
00204,09 2017/10/04 17:29:29.446 5 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionEntry.cpp:513 - 'ConnectionManager' successfully initiated connection ive:864c67de7f67da45a2176439aeb3197d
00151,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe dsAccessService p1856 t1358 dsaccessworkqueue.cpp:263 - 'WorkQueue' Start running work unit 0
00225,09 2017/10/04 17:29:29.446 5 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1358 EventHandler.cpp:253 - 'ConnectionManager' queueing connection status (1) change task on iveAccessMethod:864c67de7f67da45a2176439aeb3197d
00145,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe dsAccessService p1856 t1358 dsaccessworkqueue.cpp:185 - 'WorkQueue' Queued work unit 98
00165,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1358 connInstance.cpp:329 - 'iveConnectionMethod' No session type set, using IVE
00152,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe dsAccessService p1856 t1C7C dsaccessworkqueue.cpp:263 - 'WorkQueue' Start running work unit 98
00198,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1358 ConnectionStoreService.cpp:765 - 'ConnectionStoreService' getAttribute userdata:864c67de7f67da45a2176439aeb3197d
00231,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1358 ConnectionStoreService.cpp:798 - 'ConnectionStoreService' getAttribute attribute not found userdata:864c67de7f67da45a2176439aeb3197d session>dsid
00227,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe UiModel p1856 t1C7C StatusListener.cpp:111 - 'UiModel' CStatusChangeListener:nConnectionStatusChange(pszType(iveAccessMethod), pszId(864c67de7f67da45a2176439aeb3197d))
00180,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1358 connInstance.cpp:354 - 'iveConnectionMethod' No DSID entry, treating as new authentication
00209,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1358 ConnectionStoreService.cpp:866 - 'ConnectionStoreService' getConnectionInfoWithContext ive:864c67de7f67da45a2176439aeb3197d
00175,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1358 connInstance.cpp:393 - 'iveConnectionMethod' No transport type set, defaulting to IFT
00551,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 UiModelListener.cpp:382 - 'JamUI' OnConnectionStatus(ive:864c67de7f67da45a2176439aeb3197d) state: Connecting, last-state: Disconnected, server-ip: NULL, server-url: https://ra.galaxyentertainment.com/, start-time: 0, life-time: 0, reminder-time: 0, extension-allowed: false, remediation-required: false, auto-remediate: false, tnc-id: 65535, host-check-in-progress: false, wx-substate: 4 (Unknown), quarantined: 0, ip-absent: 0, tunnel-state: 6 (Unknown), captive: 0, logupload: 0
00169,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 UiModelListener.cpp:385 - 'JamUI' status-msg: 0 ,
00173,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 UiModelListener.cpp:388 - 'JamUI' last-status-msg: 0 ,
00150,09 2017/10/04 17:29:29.446 5 SYSTEM PulseSecureService.exe iftProvider p1856 t1358 context.cpp:85 - 'IpcContext' created impersonation token 0x00000788
00186,09 2017/10/04 17:29:29.446 3 daniel.ao Pulse.exe Pulse p5724 t1660 JamConnectionModel.cpp:692 - 'JamUI' Notification of connection status update: '' (ive:864c67de7f67da45a2176439aeb3197d)
00269,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionManagerService.cpp:947 - 'ConnectionManager' status update (kStateConnecting) received from iveAccessMethod:864c67de7f67da45a2176439aeb3197d with connection-identity: user
00228,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iveConnectionMethod p1856 t1358 connInstance.cpp:485 - 'iveConnectionMethod' Attempting to connect to uri https://ra.galaxyentertainment.com/ via proxy address dns_lookup
00139,09 2017/10/04 17:29:29.446 3 daniel.ao Pulse.exe Pulse p5724 t1660 JamConnectionModel.cpp:693 - 'JamUI' Connection Status: Connecting
00194,09 2017/10/04 17:29:29.446 5 SYSTEM PulseSecureService.exe iftProvider p1856 t1358 iftProvider.cpp:1345 - 'iftProvider' entering connect, connectHost=https://ra.galaxyentertainment.com/, bProxy=1
00210,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionEntry.cpp:120 - 'ConnectionManager' lockDueToVPNOnlyAccess: 0, lockDownEnabledDueToBlockTrafficOnVPNDisconnect 0
00165,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 connectionitem.h:1178 - 'MJT' IsAutoRemediation() using connection item state. bAutoRemediation = 0
00228,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C PolicyEvaluator.cpp:60 - 'ConnectionManager' PolicyEvaluator::evaluate policy [] auto kEvalResultInvalid connect 0 disconnect 1 transition 0
00180,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe dsAccessService p1856 t1358 accessService.cpp:212 - 'AccessService' creating instance on service ConnectionStoreService...
00231,09 2017/10/04 17:29:29.446 3 daniel.ao Pulse.exe Pulse p5724 t1660 JamConnectionModel.cpp:722 - 'JamUI' TNC data received from status ID:65535, bRemediation:0, bAutoremediation 0, Policysize:0 (ive:864c67de7f67da45a2176439aeb3197d)
00173,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1358 ConnectionStoreService.cpp:765 - 'ConnectionStoreService' getAttribute machine:settings
00455,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionEntry.cpp:819 - 'shouldBlockForVPNOnlyAccess' Before evaluating VPNOnlyAccess, settings are isOnlyBlockTrafficOnVPNDisconnectEnabled 0, connLevelLockdown 0, hasIpForL3 1, sConnect: 0, state: 1
00110,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 connectionitem.h:495 - 'MJT' copyStatusItems
00389,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionEntry.cpp:837 - 'shouldUnBlockForVPNOnlyAccess' Before unblocking, settings are isOnlyBlockTrafficOnVPNDisconnectEnabled 0, hasIpForL3 1, sConnect: 0, state: 1
00173,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1358 ConnectionStoreService.cpp:765 - 'ConnectionStoreService' getAttribute machine:settings
00152,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 connectionitem.h:499 - 'MJT' !item->bRemediationRequired. Clearing remediation state.
00198,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1358 ConnectionStoreService.cpp:765 - 'ConnectionStoreService' getAttribute userdata:864c67de7f67da45a2176439aeb3197d
00218,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionEntry.cpp:1163 - 'needToStartLockDownModeFirewall' Lockdown not enabled for connection: 864c67de7f67da45a2176439aeb3197d
00140,09 2017/10/04 17:29:29.446 3 daniel.ao Pulse.exe Pulse p5724 t1660 JamTrayWindow.cpp:417 - 'JamUI' Tray state updated - State: Connecting (4)
00230,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1358 ConnectionStoreService.cpp:798 - 'ConnectionStoreService' getAttribute attribute not found userdata:864c67de7f67da45a2176439aeb3197d session>uri
00331,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe ConnectionManager p1856 t1C7C ConnectionEntry.cpp:1191 - 'ConnectionManager' onNetworkChange(ive:864c67de7f67da45a2176439aeb3197d), manual: 1, hasIp: 1, connect: 0/1, disconnect: 1/0, machineSuspended: 0, connSuspended: 0, context: 1, identity: user, state kStateConnecting
00209,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 t1358 ConnectionStoreService.cpp:866 - 'ConnectionStoreService' getConnectionInfoWithContext ive:864c67de7f67da45a2176439aeb3197d
00148,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iftProvider p1856 t1358 iftProvider.cpp:1330 - 'iftProvider' Using default network timeout
00172,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iftProvider p1856 t1358 iftProvider.cpp:1332 - 'iftProvider' Using authentication network timeout of (120000) msec
00176,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iftProvider p1856 t1358 accessMonitorablePlugin.cpp:34 - 'PluginMonitor' Can't stop plugin monitoring. Code 0x80004002
00167,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe iftProvider p1856 t1358 iftProvider.cpp:1384 - 'iftProvider' iftProvider::Connect - connIdentity = 0x00000001
00204,09 2017/10/04 17:29:29.446 3 SYSTEM PulseSecureService.exe iftProvider p1856 t1358 iftProvider.cpp:1417 - 'iftProvider' iftPRovider: attempting to get proxy settings for https://ra.galaxyentertainment.com/
00169,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe dsAccessService p1856 t1358 accessService.cpp:212 - 'AccessService' creating instance on service jamUIPlugin...
00117,09 2017/10/04 17:29:29.446 3 daniel.ao Pulse.exe Pulse p5724 t1660 trayiconimpl.h:119 - 'JamUI' DismissBalloonTooltip

00188,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 CaptivePortalBrowser.cpp:150 - 'JamUI' Connection 864c67de7f67da45a2176439aeb3197d state change: state=1, captive portal=0
00172,09 2017/10/04 17:29:29.446 4 SYSTEM PulseSecureService.exe ConnectionStore p1856 tB88 ConnectionStoreService.cpp:765 - 'ConnectionStoreService' getAttribute machine:settings
00162,09 2017/10/04 17:29:29.446 3 daniel.ao Pulse.exe Pulse p5724 t1660 pluginListener.cpp:1013 - 'JamUI' Request to get system web proxy for ra.galaxyentertainment.com
00135,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 CaptivePortalBrowser.cpp:320 - 'JamUI' Embedded browser is enabled: 0
00154,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 CaptivePortalBrowser.cpp:154 - 'JamUI' Embedded browser is not enabled - ignoring update
00130,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 CaptivePortalBrowser.cpp:273 - 'JamUI' Stopping embedded browser
00135,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 DialogManager.cpp:2176 - 'MJT' DialogManager:nJamConnectionModified
00177,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1660 DialogManager.cpp:2185 - 'MJT' DialogManager:nJamConnectionModified - !pItem->ShouldShowRemediationProgress()
00106,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:194 - 'dsGetIeProxy' getconnid
00144,09 2017/10/04 17:29:29.446 4 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:200 - 'dsGetConnID' GetConnectedState: Flag:12, Name:LAN Connection.
00120,09 2017/10/04 17:29:29.446 3 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:219 - 'dsGetConnID()' Connection Type is LAN
00119,09 2017/10/04 17:29:29.462 4 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:705 - 'dsGetIEProxy()' proxy option flag: 5
00121,09 2017/10/04 17:29:29.462 3 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:182 - 'dsIEProxy' IE Version: 11.0.9600.18762
00116,09 2017/10/04 17:29:29.462 4 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:713 - 'dsGetIEProxy()' IEVersion is : 11
00128,09 2017/10/04 17:29:29.462 3 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:87 - 'dsGetIEProxy()' Proxy settings are user based.
00150,09 2017/10/04 17:29:29.462 3 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:716 - 'dsGetIEProxy()' ProxyFlags by registry : 13, proxy flags by api : 5
00127,09 2017/10/04 17:29:29.462 3 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:719 - 'dsGetIEProxy()' NC takes proxy flags as : 13
00114,09 2017/10/04 17:29:29.462 4 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:823 - 'dsGetIEProxy()' auto proxy url.
00119,09 2017/10/04 17:29:29.462 3 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:837 - 'dsGetIEProxy()' Downloading Pac file
00168,09 2017/10/04 17:29:29.462 4 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:842 - 'dsGetIEProxy()' auto proxy url http://websense.galaxyentertainment.com:8083/proxy.pac
00172,09 2017/10/04 17:29:39.244 4 SYSTEM PulseSecureService.exe 8021xAccessMethod p1856 t7FC 8021xAccessMethod_win.cpp:1433 - '8021xAccessMethod' NotifyThread nWait=258, ePower=3
00136,09 2017/10/04 17:29:50.493 1 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:872 - 'dsGetIEProxy()' Failed to download PAC file 800c0005.
00164,09 2017/10/04 17:29:50.493 4 daniel.ao Pulse.exe Pulse p5724 t1CC4 proxy.cpp:1300 - 'Option 3 value,' http://websense.galaxyentertainment.com:8083/proxy.pac is freed