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Desktop client installation fails on Hyper-V VM


Desktop client installation fails on Hyper-V VM

I want to install the Pulse Secure desktop client version 9.1r11.4 into a Windows 11 VM running on Hyper-V.  I was given an installer by my company.  When I run it, the installer says:


Installation complete. You will find the new version of Pulse in the start menu under "Pulse Secure"


However there is nothing related to Pulse in the Start Menu.


I see a few messages in Event Viewer including this:


Product: Pulse Secure -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallBranding.A3419F89_923B_4BF7_A233_BB3995E06714, location: C:\Program Files (x86)\Common Files\Pulse Secure\JamUI\, command: "C:\Program Files (x86)\Common Files\Pulse Secure\JamUI\jamcommand.exe" -brand "C:\windows\XXXX\files\PulseWin.PulseBranding" -norestart


I replaced the name of my department with "XXXX" in the above message.


How can I install the Pulse desktop client in a Hyper-V VM?




Re: Desktop client installation fails on Hyper-V VM

i am not sure that is a supported deployment. can you confirm it is not an ARM system? do you have a non-windows 11 hyper-v that can be tested?