cancel
Showing results for 
Search instead for 
Did you mean: 

Determine NIC used by Pulse Secure Virtual NIC

SOLVED
Highlighted
New Contributor

Determine NIC used by Pulse Secure Virtual NIC

I'm using pulse secure on windows 10 pro to connect to VPN. since i enabled hyper-v and created an external switch, internet connection is very slow when connected to vpn. Speed for destinations inside vpn is ok.

Any ideas on this?

When creating an external switch in hyper-v, my real NIC got bridged and OS uses a virtual NIC instead for internet access. Some posts in other forums rumor, that the virtual NIC created by pulse secure might bind to the wrong NIC when VPN is started. But I don't know how to determine the NIC that the virtual NIC of pulse secure is binding to.

3 REPLIES 3
Moderator
Moderator

Re: Determine NIC used by Pulse Secure Virtual NIC

Please follow the below KB article for slowness issue and see if it helps.

https://kb.pulsesecure.net/pkb_mobile#article/l:en_US/kA1f1000000bnjvCAA/s
Pulse Connect Secure Certified Expert
New Contributor

Re: Determine NIC used by Pulse Secure Virtual NIC

thanks for your advice!

Juniper Network Service is already disabled on the virtual switch.

There's a note at the bottom of the article:

"If this does not help, disabling the vEthernet interface may resolve the issue."

Disabling the vEthernet interface cuts off VMs from internet, thus a no go.

New Contributor

Re: Determine NIC used by Pulse Secure Virtual NIC

Finally found it. My WLAN-repeater has temporary malfunctions. As I'm almost using VPN, I did not notice the difference. Replaced repeater and everything works fine :-)