Download mail for Pulse Secure Client on the Mac fails to open

[sanghanij]

I've just been sent the email to download the new Pulse Secure client (ps-pulse-mac-5.2r4.1-b787-installer.dmg) when opening the file i get an error 4960. Any ideas what this is??

Thanks,
Joe.

[mlana]

me too the dmg error 4960.
the MD5 checksum should be ed6493cbb5ae2671c561812cefe3f70f
instead in my case it is cb2425068836a8a891881e08399359ba
i tried at least 6-7 times the download always with the same error in the checksum.
any one at pulse secure who can help us?
maurizio

[zanyterp]

I believe this has been resolved; can you try again?

[zanyterp]

I believe this is resolved; can you test again, please?

[sanghanij]

Many Thanks

The install now works, however the software still does not connect

Joe.

[zanyterp]

Which issue do you see when you attempt to connect on the server?
Which error message do you see on the client?

[JR]

I know this thread is old, but I just got the same issue.

the download link takes me here: http://trial.pulsesecure.net/clients/b1731.md5

which brings up the following text:

MD5 (ps-pulse-9.0r4.0-b1731-package.pkg) = 08dcb46fe0aed65dc2eb7a93b17f119f
MD5 (ps-pulse-linux-9.0r4.0-b943-centos-rhel-64-bit-installer.rpm) = 4ea6d4d249dd13589db02676d7abac39
MD5 (ps-pulse-linux-9.0r4.0-b943-ubuntu-debian-64-bit-installer.deb) = c28a58d6f0449c30e88076214692fb51
MD5 (ps-pulse-mac-9.0r4.0-b1731-installer.dmg) = 1042f245a954e3bc3abe4ff517554f7a
MD5 (ps-pulse-win-9.0r4.0-b1731-32bitinstaller.msi) = c39beaa578c3e7ab18feadb61f16a3dd
MD5 (ps-pulse-win-9.0r4.0-b1731-64bitinstaller.msi) = 0a1dd5e30c4a18fafb6668ea7faa825f

[Ray]

Adding @pwallace for visibility.

[pwallace]

Thanks - I will check on this

[pwallace]

I believe this has been resolved now, let us know if any further problems.