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Download mail for Pulse Secure Client on the Mac fails to open

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New Contributor

Download mail for Pulse Secure Client on the Mac fails to open

I've just been sent the email to download the new Pulse Secure client (ps-pulse-mac-5.2r4.1-b787-installer.dmg) when opening the file i get an error 4960. Any ideas what this is??

Thanks,
Joe.
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12 REPLIES 12
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Not applicable

Re: Download mail for Pulse Secure Client on the Mac fails to open

me too the dmg error 4960.
the MD5 checksum should be ed6493cbb5ae2671c561812cefe3f70f
instead in my case it is cb2425068836a8a891881e08399359ba
i tried at least 6-7 times the download always with the same error in the checksum.
any one at pulse secure who can help us?
maurizio
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Moderator

Re: Download mail for Pulse Secure Client on the Mac fails to open

I believe this has been resolved; can you try again?
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Moderator

Re: Download mail for Pulse Secure Client on the Mac fails to open

I believe this is resolved; can you test again, please?
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New Contributor

Re: Download mail for Pulse Secure Client on the Mac fails to open

Many Thanks

The install now works, however the software still does not connect

Joe.
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Moderator

Re: Download mail for Pulse Secure Client on the Mac fails to open

Which issue do you see when you attempt to connect on the server?
Which error message do you see on the client?
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New Member

Re: Download mail for Pulse Secure Client on the Mac fails to open

I know this thread is old, but I just got the same issue.

the download link takes me here: http://trial.pulsesecure.net/clients/b1731.md5

which brings up the following text:

MD5 (ps-pulse-9.0r4.0-b1731-package.pkg) = 08dcb46fe0aed65dc2eb7a93b17f119f
MD5 (ps-pulse-linux-9.0r4.0-b943-centos-rhel-64-bit-installer.rpm) = 4ea6d4d249dd13589db02676d7abac39
MD5 (ps-pulse-linux-9.0r4.0-b943-ubuntu-debian-64-bit-installer.deb) = c28a58d6f0449c30e88076214692fb51
MD5 (ps-pulse-mac-9.0r4.0-b1731-installer.dmg) = 1042f245a954e3bc3abe4ff517554f7a
MD5 (ps-pulse-win-9.0r4.0-b1731-32bitinstaller.msi) = c39beaa578c3e7ab18feadb61f16a3dd
MD5 (ps-pulse-win-9.0r4.0-b1731-64bitinstaller.msi) = 0a1dd5e30c4a18fafb6668ea7faa825f
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Moderator

Re: Download mail for Pulse Secure Client on the Mac fails to open

Adding @pwallace for visibility.
PCS Expert
Pulse Connect Secure Certified Expert
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Community Manager

Re: Download mail for Pulse Secure Client on the Mac fails to open

Thanks - I will check on this

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Community Manager

Re: Download mail for Pulse Secure Client on the Mac fails to open

I believe this has been resolved now, let us know if any further problems.