Failed to connect to the Pulse Secure service.

[pjnote]

Failed to connect to the Pulse Secure service on mac os catalina 10.15.4

[[email protected]]

Do you have Pulse client installed on the machine?

[pjnote]

[email protected] 

Yes. I do. I tried reinstall it, upgrade/downgrade it. Nothing seems to work. I used to work perfectly fine until the last osx update.

[leostuder]

same problem here ;-)

[sebasnl]

Same problem here. After install, I can connect. Then, after disconnection or reboot, the app says'Network error' without any further explanation. Catalina 10.15.4.

[[email protected]]

Hi @pjnote,

Can you please try to run sudo launchctl load -w /Library/LaunchDaemons/net.pulsesecure.AccessService.plist  on the terminal and see if it helps.

Reference: https://community.pulsesecure.net/t5/Pulse-Connect-Secure/Failed-to-connect-to-the-Pulse-Secure-serv...

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@sebasnl I think "network error" is different issue, it could be caused by Pulse Service crash but not as same as service disabled. I am seeing these issues with Catalina 10.15.4. Any chance of opening a support ticket with us?

[olivier.royo]

I have the same issue.

here is the link to my logs.

<REMOVED>

any help would be very very welcome!

[olivier.royo]

I have the same issue.

here is the link to my logs.

<REMOVED>

any help would be very very welcome!

[olivier.royo · Accepted solution]

Found out!!!!

Fixed by removing all 

/Library/LaunchDaemons/net.pulsesecure.AccessService.plist

net.pulsesecure.AccessService.plist

net.pulsesecure.UninstallPulse.plist

optionally you can remove the /library/Apllication Support/Pulse Secure

both user and top level