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Failed to connect to the Pulse Secure service.

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New Contributor

Failed to connect to the Pulse Secure service.

Failed to connect to the Pulse Secure service on mac os catalina 10.15.4

6 REPLIES 6
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Moderator

Re: Failed to connect to the Pulse Secure service.

Do you have Pulse client installed on the machine?

PCS Expert
Pulse Connect Secure Certified Expert
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New Contributor

Re: Failed to connect to the Pulse Secure service.

r@yElr3y 

Yes. I do. I tried reinstall it, upgrade/downgrade it. Nothing seems to work. I used to work perfectly fine until the last osx update.

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New Member

Re: Failed to connect to the Pulse Secure service.

same problem here ;-)

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Visitor

Re: Failed to connect to the Pulse Secure service.

Same problem here. After install, I can connect. Then, after disconnection or reboot, the app says'Network error' without any further explanation. Catalina 10.15.4.

Moderator

Re: Failed to connect to the Pulse Secure service.

Hi @pjnote,

 

Can you please try to run sudo launchctl load -w /Library/LaunchDaemons/net.pulsesecure.AccessService.plist  on the terminal and see if it helps.

 

Reference: https://community.pulsesecure.net/t5/Pulse-Connect-Secure/Failed-to-connect-to-the-Pulse-Secure-serv...

PCS Expert
Pulse Connect Secure Certified Expert
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Moderator

Re: Failed to connect to the Pulse Secure service.

@sebasnl I think "network error" is different issue, it could be caused by Pulse Service crash but not as same as service disabled. I am seeing these issues with Catalina 10.15.4. Any chance of opening a support ticket with us?

PCS Expert
Pulse Connect Secure Certified Expert