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“Failed to setup virtual adapter. (Error:1205)” MacOS

fred09876
New Contributor

“Failed to setup virtual adapter. (Error:1205)” MacOS

MacBook Pro (15-inch, 2016)
MacOS Mojave (10.14.6)
Pulse Secure Client 9.1.11 (6725)

 

Pulse Secure Client fails to connect and shows: “Failed to setup virtual adapter. (Error:1205)”. Debug log (see below) contains lines identical to those shown in KB44010 (https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44010/?kA1f1000000PGgt) and the indicated file (/Library/Extensions/PulseSecureFirewall.kext) is not present. Uninstall/Reinstall, as suggested in KB44010 solution, does not solve the issue.

 

Any Ideas?

 

00134,09 2021/02/25 12:39:59.114 1 root dsAccessService dsTMService p0075 t5B0F PulseFirewallLogger.mm:83 - 'firewallAPI' Failed to load kext
00184,09 2021/02/25 12:39:59.114 1 root dsAccessService dsTMService p0075 t5B0F PulseFirewallLogger.mm:83 - 'PulseFwRulesManager' Error loading fwKext during addRulesByCategory for category=1
00133,09 2021/02/25 12:39:59.114 1 root dsAccessService dsTMService p0075 t5B0F FwKextFilterImpl.cpp:608 - 'FI' Error enabling FwKext filter
00139,09 2021/02/25 12:39:59.114 1 root dsAccessService dsTMService p0075 t5B0F tunnel2.cpp:812 - 'TM'  Enable EnforcementPolicy failed 0xe0000001
00126,09 2021/02/25 12:39:59.114 3 root dsAccessService dsTMService p0075 t5B0F tunnel2.cpp:283 - 'TM' enableVAPolicy return status 0
00158,09 2021/02/25 12:39:59.114 1 root dsAccessService iveConnectionMethod p0075 t5B0F ncAdapter.cpp:346 - 'ncAccessMethod' Can't connect to TM Inteface: 0xe0000001
Tags (1)
3 REPLIES 3
zanyterp
Moderator

Re: “Failed to setup virtual adapter. (Error:1205)” MacOS

can you do testing without traffic enforcement enabled to see if a change is observed?
r@yElr3y
Moderator

Re: “Failed to setup virtual adapter. (Error:1205)” MacOS

@fred09876 KEXT path has been changed. Do you see any approvals waiting under system preferences >> security & privacy >> general >> Message stating that Pulse Secure extension has been blocked with an ALLOW option, If yes, then please click on ALLOW and check the behavior.

PCS Expert
Pulse Connect Secure Certified Expert
fred09876
New Contributor

Re: “Failed to setup virtual adapter. (Error:1205)” MacOS

No message in the preferences. Set to allow apps downloaded from: “App Store and identified developers”.