“Failed to setup virtual adapter. (Error:1205)” MacOS

[fred09876]

MacBook Pro (15-inch, 2016)
MacOS Mojave (10.14.6)
Pulse Secure Client 9.1.11 (6725)

Pulse Secure Client fails to connect and shows: “Failed to setup virtual adapter. (Error:1205)”. Debug log (see below) contains lines identical to those shown in KB44010 (https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44010/?kA1f1000000PGgt) and the indicated file (/Library/Extensions/PulseSecureFirewall.kext) is not present. Uninstall/Reinstall, as suggested in KB44010 solution, does not solve the issue.

Any Ideas?

00134,09 2021/02/25 12:39:59.114 1 root dsAccessService dsTMService p0075 t5B0F PulseFirewallLogger.mm:83 - 'firewallAPI' Failed to load kext
00184,09 2021/02/25 12:39:59.114 1 root dsAccessService dsTMService p0075 t5B0F PulseFirewallLogger.mm:83 - 'PulseFwRulesManager' Error loading fwKext during addRulesByCategory for category=1
00133,09 2021/02/25 12:39:59.114 1 root dsAccessService dsTMService p0075 t5B0F FwKextFilterImpl.cpp:608 - 'FI' Error enabling FwKext filter
00139,09 2021/02/25 12:39:59.114 1 root dsAccessService dsTMService p0075 t5B0F tunnel2.cpp:812 - 'TM'  Enable EnforcementPolicy failed 0xe0000001
00126,09 2021/02/25 12:39:59.114 3 root dsAccessService dsTMService p0075 t5B0F tunnel2.cpp:283 - 'TM' enableVAPolicy return status 0
00158,09 2021/02/25 12:39:59.114 1 root dsAccessService iveConnectionMethod p0075 t5B0F ncAdapter.cpp:346 - 'ncAccessMethod' Can't connect to TM Inteface: 0xe0000001

[zanyterp]

can you do testing without traffic enforcement enabled to see if a change is observed?

[r@yElr3y]

@fred09876 KEXT path has been changed. Do you see any approvals waiting under system preferences >> security & privacy >> general >> Message stating that Pulse Secure extension has been blocked with an ALLOW option, If yes, then please click on ALLOW and check the behavior.

[fred09876]

No message in the preferences. Set to allow apps downloaded from: “App Store and identified developers”.