Help: Mac client cannot add connection. Prompt: Failed to connect to Ivanti Secure Access Client unified network service.
MacOS version: Ventura13.0.1
Mac client version: 22.2.1 (1295)
There is no problem with the account. can connect normally under Windows.
Solved! Go to Solution.
Found the reason.
In Mac's General => Login Items, find "Pulse Secure LLC", close it and reopen it, the problem is solved.
Currently, both Mac have this problem.
The software can run normally and is displayed in the tray.
The current UI is using the classic mode. I tried to switch to: administrator settings, New-UX (E), but still cannot create a connection.
But New-UX prompts: Ivanti Secure Accsee Client service is not running, or: This name is already in use. Please specify a unique name for this connection.