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Host Checker policies could not be evaluated

shruthisubramani
New Contributor

Host Checker policies could not be evaluated

An user who is trying to connect to Pulse from Windows 10 machine is unable to connect to Pulse and the logs show "Host Checker policies could not be evaluated". He was able to connect to Pulse an hour back successfully and but not now.

 

I dont see any KB article associated to this? Pulse TAC is not aware of this issue too. Is anyone familiar with this issue? please help.

 

This issue was fixed after performing "Repair Pulse Secure". But curious to know why Pulse was throwing host checker could not be evaluated error all of a sudden.

 

Thank You.....

1 REPLY 1
zanyterp
Moderator

Re: Host Checker policies could not be evaluated

without looking at the logs, i cannot guess. that is not something we expect to happen; can you PM me the case number, please?