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Internal Error Detected...!

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New Contributor

Internal Error Detected...!

Hello,

I am facing issue with Pulse Application Launcher. Below are steps to reach to error.

1. Soon after, I got a pop up for "Open Pulse Secure Appliation Launcher", I clicked on same.

2. It started "Installing setup client module"

3. After 1/2 minutes, I got an error message. "Detected an internal error. Please retry, If the issue persistes, contact you admin"

I am using windows 8 OS and using pulse secure to connect to company system.

 

Please help...!

 

Jaydeep

3 REPLIES 3
Occasional Visitor

Re: Internal Error Detected...!


@jaydeep wrote:

Hello,

I am facing issue with Pulse Application Launcher. Below are steps to reach to error.

1. Soon after, I got a pop up for "Open Pulse Secure Appliation Launcher", I clicked on same.

2. It started "Installing setup client module"

3. After 1/2 minutes, I got an error message. "Detected an internal error. Please retry, If the issue persistes, contact you admin"

I am using windows 8 OS and using pulse secure to connect to company system.

 

Please help...!

 

Jaydeep


I had same issue few days back but, i still not get any solution about this.

 

admin - removed unwanted link

Moderator
Moderator

Re: Internal Error Detected...!

Hi @jaydeep and @James665,

 

It's a generic error message which could bre caused due to various reasons, please replicate the issue and provide the debuglog.log files (upload to any filehosters and share the link to download) from C:\ProgramData\Pulse Secure\Logging or C:\Users\Public\Pulse Secure\Logging folder for review.

 

Thanks,

Ray.

Pulse Connect Secure Certified Expert
New Contributor

Re: Internal Error Detected...!

debuglog.log:
https://pastebin.com/e1XCKL0p

Hello,
i get this error when i try to connect my company VPN:

https://i.imgur.com/XPrfGge.png
https://i.imgur.com/B1bmhze.png

I've Windows 10 uptaded(updated recently).
How do i solve it?