Internal Error Detected...!

[theisenb]

Hi - 

I am also encountering this issue. Here is the debugging log:

<LINK REMOVED>

Thanks,

Brian

[[email protected]]

@theisenb Do you see the Pulse Secure Setup Client component present under uninstall programs list? If yes, then what's the version of the component?

[dpaolino]

I am having the same problem - where do I send my logging file - my corp IT department is telling me I need to do a complete laptop reimage.  Is this true? Or is there a fix.  (Unfortunately, that is the VPN death message and will require for the system to be reimaged?)  Is this an accruate statement?

Dawn

[Arantxa_ME]

Good morning,

I have the same problem trying to connect to the VPN.

Can you help me?

[notagui]

I'm constantly having this problem on a windows 10 virtual machine (fresh install).

Network mode is bridged, I have no problems connecting on vpn, only the application launcher won't start and, a minute or two later, the dreaded error box.

Tryied reinstalled multiples times, to no avail. Software version is 9.1.10247

Here is a link to logs: https://1drv.ms/u/s!AnadsUCBwt5YgUa0ll9nAhEgvKxm?e=5eb5F4

cheers

Guido

[robyr]

Hello I have the same problem.

I need help, I tried to reinstallm disable Windows defender without results.

Thanks

[zanyterp]

if you have not done so, please open a case with our support team

[tinkusur]

It seems that download call initiated by PulseExt.exe process gets closed abruptly while download the setup client installer file, could be caused by Antivirus/Firewall installed on your machine.

[Gurdeep1]

Hi there, 

I'm getting the internal error

[zanyterp]

@Gurdeep1: what version are you using?
is it launching any application from the web? are you able to use the pulse client directly?