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Internal Error Detected...!

pwallace
Community Manager

Re: Internal Error Detected...!

We hope to be able to re-enable DMs again soon, they were temporarily suspended a couple of weeks ago.

icristina
New Contributor

Re: Internal Error Detected...!

Hello, 

 

I am having the same issue. Could you please help me?

 

Thank you in advance for support!

 

Kind regards!

icristina
New Contributor

Re: Internal Error Detected...!

Hello,

 

I am having the same kind of issue. Can you please help?

 

Thank you in advance.

plastmin
New Member

Re: Internal Error Detected...!

Hi,

 

I have the same very annoying error

Where Can I send the log file for review/solution?

 

best regards

 

Pete

 

anwar073
New Member

Re: Stops when Installing setup client module!

I am getting the "Internal error detected" error message when the "Installing setup client module" message runs for a minute or two. I have found the debuglog.txt file and am attaching it to a google drive link:

https://drive.google.com/file/d/1dgMESWPjZnqECxEkR04c0BRfQzHDl1CI/view?usp=sharing

 

I am unable to get past the "internal eror detected" message which prompts me to contact an admin.

 

rafapa68
New Contributor

Re: Internal Error Detected...!

Good Afternoon,

I got the same issue as the reported on this board.

I have the debug.log file, but need an email to send you the link for it on OneDrive...

Many Thanks!

Rafael Paniccia

rafapa68
New Contributor

Re: Internal Error Detected...!

Hi, debug.log is now shared at https://drive.google.com/file/d/1JjS100qjsgnx_8163kGxDMcR7NKrxa6c/view?usp=sharing 

Thanks!

Rafael


@rafapa68 wrote:

Good Afternoon,

I got the same issue as the reported on this board.

I have the debug.log file, but need an email to send you the link for it on OneDrive...

Many Thanks!

Rafael Paniccia


 

Stanley
New Member

Re: Internal Error Detected...!

Our client got an error message. "Detected an internal error. Please retry, If the issue persistes, contact you administrator" after upgrade from 9.1R4 to 9.1R11.4.

 

However, if upgrade to 9.1R10 normal and no any error. Please advise.

sge_26b
New Member

Re: Stops when Installing setup client module!

Hi all,

I am encountereing the same problem. This is my debug log: 

https://drive.google.com/file/d/1AY-OPkZfT1NocT1M5pKHZMQF5EuyJZS2/view?usp=sharing

Thank you.

Sara

theisenb
New Contributor

Re: Stops when Installing setup client module!

Hi - 

 

I am also encountering this issue. Here is the debugging log:

https://drive.google.com/file/d/1DJapjlMFzazsXqeGweeOZlKLlUOj_YhN/view?usp=sharing

 

Thanks,

Brian