Internal error

[dperez83]

---------------------------
Pulse Secure Application Launcher
---------------------------
Erreur interne détectée.
Veuillez réessayer. Si le problème persiste, contactez votre administrateur.
---------------------------
OK
---------------------------

Windows 10 x64 2004 Build 19041.329

Tried:

- Unistalling "Pulse Application Launcher", "Pulse Secure Setup Client", "Pulse Secure Setup Client 64-bit Activex Control" and "Pulse Secure Terminal Services Client".

[dperez83]

00130,09 2020/06/17 14:31:04.929 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:884 - '' BldID=19041
00208,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:940 - '***' **************************************************************************************
00146,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:941 - '***'     PulseSetupClient.exe
00123,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:942 - '***'  
00172,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:943 - '***'     Wed Jun/17/2020 14:31:04 Eastern Daylight Time
00156,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:944 - '***'     Build Version:   9, 0, 4, 1821
00156,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:945 - '***'     Product Version: 9, 0, 4, 1821
00164,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:946 - '***'     Operating System: Windows 10.0 (64bit)
00140,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:947 - '***'     Service Pack: 
00165,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:948 - '***'     Internet Explorer Version: 9.11.19041.0
00142,09 2020/06/17 14:31:04.929 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:949 - '***'     User Name: dpz83
00148,09 2020/06/17 14:31:04.944 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:965 - '***'     mfc42.dll: 6.06.8063.0
00172,09 2020/06/17 14:31:04.944 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:971 - '***'     msvcrt.dll: 7.0.19041.1 (WinBuild.160101.0800)
00175,09 2020/06/17 14:31:04.944 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:977 - '***'     wininet.dll: 11.00.19041.1 (WinBuild.160101.0800)
00173,09 2020/06/17 14:31:04.944 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:983 - '***'     ws2_32.dll: 10.0.19041.1 (WinBuild.160101.0800)
00208,09 2020/06/17 14:31:04.944 0 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 dsWinLogserviceApiLib.cpp:986 - '***' **************************************************************************************
00134,09 2020/06/17 14:31:04.944 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupClient.cpp:212 - 'WinMain()' cmdline :
00152,09 2020/06/17 14:31:04.944 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupUtils.cpp:824 - '__isNotDefaultDesktop' desktop: Default
00212,09 2020/06/17 14:31:04.960 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupClient.cpp:241 - 'WinMain()' eventName :Global\PulseSetupClient_Event_S-1-5-21-2756893032-2199820627-2716052598-1001
00182,09 2020/06/17 14:31:04.960 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupUtils.cpp:103 - 'dsCompareVersion()' ClientVersion: "2.1.1.1" ServerVersion: "2.1.1.1"
00155,09 2020/06/17 14:31:04.960 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupUtils.cpp:150 - 'dsCompareVersion()' Versions are identical
00182,09 2020/06/17 14:31:04.960 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupUtils.cpp:103 - 'dsCompareVersion()' ClientVersion: "2.1.1.1" ServerVersion: "2.1.1.1"
00155,09 2020/06/17 14:31:04.960 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupUtils.cpp:150 - 'dsCompareVersion()' Versions are identical
00173,09 2020/06/17 14:31:04.960 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupClient.cpp:57 - 'DSAXInstaller::checkForUpgrade()' AX controls are up-to-date
00147,09 2020/06/17 14:31:04.975 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t91C JuniperSetupSocket.cpp:181 - 'JuniperSetupSocket::run()' started
00157,09 2020/06/17 14:31:04.975 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t91C JuniperSetupSocket.cpp:204 - 'JuniperSetupSocket::run()' Bind to port 3348
00160,09 2020/06/17 14:31:04.975 1 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t91C JuniperSetupSocket.cpp:212 - 'JuniperSetupSocket::run()' bind() failed: 10013
00146,09 2020/06/17 14:31:04.975 1 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupClient.cpp:277 - 'WinMain()' Socket thread stopped
00145,09 2020/06/17 14:31:04.975 1 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t38F0 JuniperSetupClient.cpp:280 - 'WinMain()' Quit the application

 00157,09 2020/06/17 14:31:04.975 3 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t91C JuniperSetupSocket.cpp:204 - 'JuniperSetupSocket::run()' Bind to port 3348 00160,09 2020/06/17 14:31:04.975 1 dpz83 PulseSetupClient.exe PulseSetupClient p3604 t91C JuniperSetupSocket.cpp:212 - 'JuniperSetupSocket::run()' bind() failed: 10013

Unforntunately this port 3348 is reserved for Hyper-V on my machine :

https://stackoverflow.com/questions/58424707/unable-to-listen-on-specific-windows-10-ports/61151509#...

I ran : netsh int ipv4 show excludedportrange tcp

Start Port    End Port
----------       --------

3273           3372

How can I change the port for Pulse? 

[[email protected]]

I believe the port should be random, is the Pulse Setup Client using the SAME port for every attempt?

[dperez83]

No, today it tried using 3359. And again a conflict.

'JuniperSetupSocket::run()' Bind to port 3359
'JuniperSetupSocket::run()' bind() failed: 10013

It should never try to use the reserved port range in Windows 10. I can see the list using this in cmd:

netsh int ip show excludedportrange protocol=tcp

[dperez83]

BTW, same problem as this one: https://superuser.com/questions/1450103/reserved-ports-in-windows-1809