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MacOS 11.4 + Sophos Home + Pulse Secure VPN + Microsoft Remote Desktop =Unusable Remote Access to PC

LCA_25
New Member

MacOS 11.4 + Sophos Home + Pulse Secure VPN + Microsoft Remote Desktop =Unusable Remote Access to PC

Hi. I am running MacOS 11.4 Big Sur with Sophos Home 10.0.4a1. I connect to work via Pulse Secure VPN 9.1.11 (8575) and login to my Window workstation using Microsoft Remote Desktop 10.6.6 (1883). What happen next is a super slow connection to the work PC, so slow that it is totally unusable and prone to disconnection.

I've contacted Sophos for assistance as the issue goes away when I disable the Sophos network interface, however they recommended that I reach out to Pulse for possible exclusions that might be tried. 

 

Anyone know of anything that might remedy the situation?

1 REPLY 1
zanyterp
Moderator

Re: MacOS 11.4 + Sophos Home + Pulse Secure VPN + Microsoft Remote Desktop =Unusable Remote Access t

unfortunately, that does not seem to be something we have seen reports of
is the sophos interface when you have web traffic/network traffic monitoring enabled?