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MacOS Client 9.1r10.0-b5655 gets stuck on newest MacOS 11.3 (Build 20E232) on M1 MacBook

nicolai
Occasional Contributor

MacOS Client 9.1r10.0-b5655 gets stuck on newest MacOS 11.3 (Build 20E232) on M1 MacBook

Until the update the client worked but since then it gets stuck all the time and shows me the beach ball.

It can't complete the auditing of my configuration, hence rendering the whole app completely useless.

 

I read elsewhere, that a new version is being released.

Could you please provide a download link?
My IT department does not offer a newer version on their site, because they are overwhelmed.

 

And please don't propose "talk to your key account manager". I work in a company with a 6-digit-number of employees. It will take me literally weeks to get there, if it is possible at all. But I need to work today and that is what PulseSecure is there to enable.

2 REPLIES 2
zanyterp
Moderator

Re: MacOS Client 9.1r10.0-b5655 gets stuck on newest MacOS 11.3 (Build 20E232) on M1 MacBook

please send me a PM with your email address; i can send you a test version to see if what you are seeing is resolved by anything we have been investigating
norcal
New Member

Re: MacOS Client 9.1r10.0-b5655 gets stuck on newest MacOS 11.3 (Build 20E232) on M1 MacBook

My coworker and I are seeing the same issues on M1 MacBook Air and Pro.

 

How do I send you my email address for us to try the test/beta version? I just signed up in the community and do not see a PM option.