MacOS Monterey 12.3.1 Problem

[achermann ICT]

I'm getting an error starting the PS Desktop Client on MacOS Monterey 12.3.1

Installation is running without any error and i tried different versions of the Desktop Client. 

Error.png 

[zanyterp]

if you have not already done so, please open a case with our support team
i have not seen this in my accesses (that is what i use)

[[email protected]]

@achermann ICT macOS 12.3.1 is not officially qualified yet. I have PDC 9.1R15 installed when it's 12.2 and then upgraded to 12.3.1 yesterday, everything seems to work as expected.

[chrrac]

macOS Monterey Version 12.3.1.
Pulse Desktop Client 9.1R15 (build 15819).
Pulse Connect Secure 9.1R15 (build 18393).
KB44417 - Best practices to configure split tunneling to exclude Office365 applications.

Issue: IP-based split tunneling does not properly honoring routes when i change from Wi-Fi connectivity to Cable connectivity.

[zanyterp]

are you changing while the vpn session is up or you see different behavior between wired & wireless connections?
what is the route precedence?

[[email protected]]

@chrrac Not honoring as if the traffic being passed through VPN tunnel only after the network change?

[chrrac]

The vpn session is always up, i see a different behaviour between wired & wireless connection.

I tested with

User Roles, Split Tunneling: Enable
VPN client options/Route Precedence: Tunnel routes
VPN client options/Route Monitor: Yes

and

User Roles, Split Tunneling: Enable
VPN client options/Route Precedence: Endpoint routes
VPN client options/Route Monitor: Yes

No matter which option i use the result is always same. Routes (KB44417 for Microsoft Teams)

stay with wireless adapter though wired cable has been plugged. After plugging Pulse Secure spins a short time frame because it realizes I plugged the wired cable again, but Pulse Secure keeps the routes (KB44417 for Microsoft Teams) with former wireless adapter and does not move to wired adapter. Why?

Skype for Business Online and Microsoft Teams

https://docs.microsoft.com/en-us/microsoft-365/enterprise/urls-and-ip-address-ranges?view=o365-world...

[chrrac]

Traffic towards, for example, google.com, works as expected because

it goes always through VPN Tunnel which is fine, but behaviour wireless and wired for IP-based split tunneling for Microsoft Teams (KB44417) is different.

[zanyterp]

thank you for giving more information, @chrrac.
if you start out on wired, does it work as expected? i would not expect a change to the routes mid-session by plugging in.

[[email protected]]

@chrrac  As @zanyterp  mentioned, it's not an ideal scenario where we would keep both interfaces connected at the same time. Does it work with active wired connection only?