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MacOs Catalina Pulse Secure V5.3.7 (1933) - Stuck at Securing Connection

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MacOs Catalina Pulse Secure V5.3.7 (1933) - Stuck at Securing Connection

I installed Pulse Secure V5.3.7 (1933), auto install via company remoteaccess site.

It is now stuck at "Securing Connection" and has been for 10-20 minutes now.

The system log has some interesting log lines:

 

Oct 10 12:02:03 Jacobs-MacBook PulseApplicationLauncher[1002]: objc[1002]: Class DSCookieStore is implemented in both /Users/jacob/Library/Application Support/Pulse Secure/PulseApplicationLauncher.app/Contents/MacOS/PulseApplicationLauncher (0x10e4dfc08) and /Users/jacob/Library/Application Support/Pulse Secure/SetupClient/pulseSetupDll.dylib (0x1122b6a20). One of the two will be used. Which one is undefined.

Oct 10 12:02:05 Jacobs-MacBook kcm[1058]: DEPRECATED USE in libdispatch client: Setting timer interval to 0 requests a 1ns timer, did you mean FOREVER (a one-shot timer)?; set a breakpoint on _dispatch_bug_deprecated to debug

Oct 10 12:02:06 Jacobs-MacBook com.apple.xpc.launchd[1] (com.apple.AddressBook.abd): Service only ran for 8 seconds. Pushing respawn out by 2 seconds.

Oct 10 12:02:10 Jacobs-MacBook transparencyd[1069]: libcoreservices: __makeDirectory: 405: mkdir: path=/var/folders/cc/6wh6gjsn0_s7y2vyb6rnmsn40000gp/T/com.apple.transparencyd//TemporaryItems/ mode=0700: Operation not permitted

Oct 10 12:02:12 --- last message repeated 1 time ---

Oct 10 12:02:12 Jacobs-MacBook com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.security_authtr.1072): Failed to bootstrap path: path = /usr/libexec/security_authtrampoline, error = 108: Invalid path

Oct 10 12:02:18 Jacobs-MacBook com.apple.xpc.launchd[1] (net.pulsesecure.pulsetray): This service is defined to be constantly running and is inherently inefficient.

Oct 10 12:02:29 Jacobs-MacBook com.apple.xpc.launchd[1] (net.pulsesecure.AccessService): Unknown key for string: ServiceDescription

Oct 10 12:02:29 Jacobs-MacBook com.apple.xpc.launchd[1] (net.pulsesecure.AccessService): Please switch away from OnDemand to KeepAlive.

Oct 10 12:02:32 Jacobs-MacBook Pulse Secure[1258]: assertion failed: 19A583: libxpc.dylib + 86780 [2E9076CD-6C0E-38B6-8403-B2DDCE125FBF]: 0x89

Oct 10 12:02:33 Jacobs-MacBook dsAccessService[1239]: objc[1239]: Class DSCookieStore is implemented in both /Applications/Pulse Secure.app/Contents/Plugins/iveConnectionMethod/iveConnMethod.dylib (0x109576e20) and /Users/jacob/Library/Application Support/Pulse Secure/SetupClient/pulseSetupDll.dylib (0x109964a20). One of the two will be used. Which one is undefined.

Oct 10 12:02:49 Jacobs-MacBook kcm[1280]: DEPRECATED USE in libdispatch client: Setting timer interval to 0 requests a 1ns timer, did you mean FOREVER (a one-shot timer)?; set a breakpoint on _dispatch_bug_deprecated to debug

Oct 10 12:05:27 Jacobs-MacBook com.apple.xpc.launchd[1] (net.pulsesecure.pulsetray[1156]): could not terminate service: 3: No such process

Oct 10 12:05:34 Jacobs-MacBook com.apple.xpc.launchd[1] (net.pulsesecure.pulsetray): This service is defined to be constantly running and is inherently inefficient.

Oct 10 12:05:34 Jacobs-MacBook Pulse Secure[1316]: assertion failed: 19A583: libxpc.dylib + 86780 [2E9076CD-6C0E-38B6-8403-B2DDCE125FBF]: 0x89

Oct 10 12:05:51 Jacobs-MacBook PulseTray[1318]: assertion failed: 19A583: libxpc.dylib + 86780 [2E9076CD-6C0E-38B6-8403-B2DDCE125FBF]: 0x89

Oct 10 12:06:20 Jacobs-MacBook syslogd[124]: ASL Sender Statistics

Oct 10 12:07:50 Jacobs-MacBook kcm[1342]: DEPRECATED USE in libdispatch client: Setting timer interval to 0 requests a 1ns timer, did you mean FOREVER (a one-shot timer)?; set a breakpoint on _dispatch_bug_deprecated to debug

Oct 10 12:08:57 Jacobs-MacBook kcm[1366]: DEPRECATED USE in libdispatch client: Setting timer interval to 0 requests a 1ns timer, did you mean FOREVER (a one-shot timer)?; set a breakpoint on _dispatch_bug_deprecated to debug

Oct 10 12:11:37 Jacobs-MacBook kcm[1389]: DEPRECATED USE in libdispatch client: Setting timer interval to 0 requests a 1ns timer, did you mean FOREVER (a one-shot timer)?; set a breakpoint on _dispatch_bug_deprecated to debug

1 REPLY 1
Moderator
Moderator

Re: MacOs Catalina Pulse Secure V5.3.7 (1933) - Stuck at Securing Connection

Hello.


Can you install Pulse Client 9.1R1 package and test the setup on macOS Catalina?

 

Thank you,

Ray.