cancel
Showing results for 
Search instead for 
Did you mean: 

'Psal' Unable to validate the cmd line header

Occasional Visitor

'Psal' Unable to validate the cmd line header

Kindly help me to solve the below issue, it's very urgent.

Thanks in advance!!!

 

Unable to install Pulse Secure launcher, showing the Incorrect Data from Server repeatedly.

 

So checked the log file and find the below response:

00205,09 2019/11/30 02:45:17.815 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:940 - '***' **************************************************************************************
00151,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:941 - '***' PulseApplicationLauncher.exe
00120,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:942 - '***'
00167,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:943 - '***' Sat Nov/30/2019 02:45:17 India Standard Time
00153,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:944 - '***' Build Version: 8, 3, 7, 1991
00153,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:945 - '***' Product Version: 8, 3, 7, 1991
00151,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:946 - '***' Operating System: Windows 7
00151,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:947 - '***' Service Pack: Service Pack 1
00164,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:948 - '***' Internet Explorer Version: 9.0.8112.16421
00140,09 2019/11/30 02:45:17.816 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:949 - '***' User Name: Pradip
00145,09 2019/11/30 02:45:17.920 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:965 - '***' mfc42.dll: 6.06.8063.0
00172,09 2019/11/30 02:45:17.921 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:971 - '***' msvcrt.dll: 7.0.7600.16385 (win7_rtm.090713-1255)
00178,09 2019/11/30 02:45:18.008 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:977 - '***' wininet.dll: 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
00172,09 2019/11/30 02:45:18.046 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:983 - '***' ws2_32.dll: 6.1.7600.16385 (win7_rtm.090713-1255)
00205,09 2019/11/30 02:45:18.046 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 dsWinLogserviceApiLib.cpp:986 - '***' **************************************************************************************
00140,09 2019/11/30 02:45:20.762 0 Pradip PulseApplicationLauncher.exe PSAL p4884 t1510 psal.cpp:40 - 'Psal' Unable to validate the cmd line header
00205,09 2019/11/30 02:46:53.643 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:940 - '***' **************************************************************************************
00151,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:941 - '***' PulseApplicationLauncher.exe
00120,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:942 - '***'
00167,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:943 - '***' Sat Nov/30/2019 02:46:53 India Standard Time
00153,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:944 - '***' Build Version: 8, 3, 7, 1991
00153,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:945 - '***' Product Version: 8, 3, 7, 1991
00151,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:946 - '***' Operating System: Windows 7
00151,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:947 - '***' Service Pack: Service Pack 1
00164,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:948 - '***' Internet Explorer Version: 9.0.8112.16421
00140,09 2019/11/30 02:46:53.686 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:949 - '***' User Name: Pradip
00145,09 2019/11/30 02:46:53.773 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:965 - '***' mfc42.dll: 6.06.8063.0
00172,09 2019/11/30 02:46:53.773 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:971 - '***' msvcrt.dll: 7.0.7600.16385 (win7_rtm.090713-1255)
00178,09 2019/11/30 02:46:53.839 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:977 - '***' wininet.dll: 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
00172,09 2019/11/30 02:46:53.866 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:983 - '***' ws2_32.dll: 6.1.7600.16385 (win7_rtm.090713-1255)
00205,09 2019/11/30 02:46:53.866 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC dsWinLogserviceApiLib.cpp:986 - '***' **************************************************************************************
00140,09 2019/11/30 02:46:56.918 0 Pradip PulseApplicationLauncher.exe PSAL p4516 t17CC psal.cpp:40 - 'Psal' Unable to validate the cmd line header
00205,09 2019/11/30 02:47:51.743 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:940 - '***' **************************************************************************************
00151,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:941 - '***' PulseApplicationLauncher.exe
00120,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:942 - '***'
00167,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:943 - '***' Sat Nov/30/2019 02:47:51 India Standard Time
00153,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:944 - '***' Build Version: 8, 3, 7, 1991
00153,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:945 - '***' Product Version: 8, 3, 7, 1991
00151,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:946 - '***' Operating System: Windows 7
00151,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:947 - '***' Service Pack: Service Pack 1
00164,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:948 - '***' Internet Explorer Version: 9.0.8112.16421
00140,09 2019/11/30 02:47:51.764 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:949 - '***' User Name: Pradip
00145,09 2019/11/30 02:47:51.768 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:965 - '***' mfc42.dll: 6.06.8063.0
00172,09 2019/11/30 02:47:51.768 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:971 - '***' msvcrt.dll: 7.0.7600.16385 (win7_rtm.090713-1255)
00178,09 2019/11/30 02:47:51.769 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:977 - '***' wininet.dll: 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
00172,09 2019/11/30 02:47:51.770 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:983 - '***' ws2_32.dll: 6.1.7600.16385 (win7_rtm.090713-1255)
00205,09 2019/11/30 02:47:51.770 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 dsWinLogserviceApiLib.cpp:986 - '***' **************************************************************************************
00140,09 2019/11/30 02:47:53.334 0 Pradip PulseApplicationLauncher.exe PSAL p1896 t11A0 psal.cpp:40 - 'Psal' Unable to validate the cmd line header

1 REPLY 1
Community Manager

Re: 'Psal' Unable to validate the cmd line header

If you have an urgent problem, we recommend you raise a support case with the team at:

https://support.pulsesecure.net