Pulse 9.0.3 1667 - Authentication window is not displayed

[[email protected]n.ac.il]

Hello. How do I solve this problem on a MacBook?

Thanks

Meytal

[rob.dunbar]

FYI I believe this is due to having multiple monitors and then switching to a different number. I've had this on my laptop and my desktop (moved from 3 to two different screens) Popup window gets lost. Its a pretty standard occurance on windows apps. The fix would be for the window to check first to ensure that it is "on" screen. See https://stackoverflow.com/questions/4681738/how-do-i-determine-if-a-window-is-off-screen 

[rob.dunbar]

Get the devs of this to see the following stack overflow post. https://stackoverflow.com/questions/4681738/how-do-i-determine-if-a-window-is-off-screen

I'd bet that it is the problem.

I don't have the exact reproduction steps, but, the scenario would be something along the lines of plug in multiple monitors, (this could be an external monitor for laptop) do some logins on that screen. Then shutdown, disconnect that screen, try login and the window is now off screen. 

[[email protected]]

[email protected]  Which version of pulse client being used? Do you see this behavior in the latest 9.1R12?

[Hegazy]

Hi, this solution worked. Thanks a lot

[Hegazy]

Hi. This solution worked for me. Thanks a lot

[[email protected]ail.com]

Having the same issue after upgrading to the latest windows patch. I tried bringing the task to the front, but it did not work.

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[email protected] wrote:

Unfortunately, we are not able to find out the root cause for this issue, since it happens only once on the user machine i.e. prior following the workaround which makes it hard to get reproduced and gather debug data.

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[[email protected]ail.com]

I am hitting the same issue with logging window not popping. Tried that "Bring to front" option in task manager, but it did not do anything.

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[email protected] wrote:

Unfortunately, we are not able to find out the root cause for this issue, since it happens only once on the user machine i.e. prior following the workaround which makes it hard to get reproduced and gather debug data.

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